IT Service Desk Engineer
2 weeks ago
IT Service Desk Engineer (Up to $3,100 + Shift Allowance) Working Hours: Monday to Friday, 8.5-hour shifts Shifts: Day Shift: 1:00 PM – 10:30 PM Night Shift: 10:30 PM – 8:00 AM We are looking for a dedicated and service-oriented IT Service Desk Engineer to provide first-call resolution support via phone and email. You will handle technical issues, perform initial troubleshooting, and ensure timely resolution or escalation of incidents. Responsibilities: Provide First Call Resolution (FCR) support through phone and email Ensure timely response to incoming calls and emails Perform Level 1 troubleshooting and escalate issues as per SOPs Submit timely updates to customers on the status of reported issues Maintain ownership of cases and follow through until closure Record accurate and complete incident details Handle incident classification and prioritization Monitor and track progress of incidents, providing regular status updates Alert Team Lead of unusual spikes in specific incident types Requirements: Minimum Nitec in IT or related field At least 1 year of experience in End-User Support, Desktop Support, or Technical Service Desk Working knowledge of: Windows Operating Systems, Active Directory (account administration), Microsoft Outlook, Mobile device support Strong communication and problem-solving skills What We Offer: Competitive basic salary up to $3,100 (based on experience) Work in a well-established IT environment #J-18808-Ljbffr
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Senior Data Scientist
4 weeks ago
Singapur, Singapore The Trade Desk Full timeJoin to apply for the Senior Data Scientist role at The Trade Desk 2 days ago Be among the first 25 applicants Join to apply for the Senior Data Scientist role at The Trade Desk Get AI-powered advice on this job and more exclusive features. WHO WE ARE LOOKING FOR:At The Trade Desk, the Data Science team is responsible for transforming our hundreds of...
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IT Service Desk Engineer
1 day ago
Singapur, Singapore EIRE Systems Full timeOverview We will provide training on its operation processes and proprietary software. Responsibilities Operating System and Software Troubleshooting Installation, removal of Software Account login; access requests and issues Remote hardware troubleshooting of equipment such as keyboard, mouse, headset, monitors, PC Mobile equipment support of laptops,...
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IT Service Desk Engineer
3 days ago
Singapur, Singapore Alphaeus Pte. Ltd. Full timeAs an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues Responsibilities To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take...
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IT Service Desk Engineer
1 week ago
Singapur, Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services,...
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IT Service Desk
2 weeks ago
Singapur, Singapore Alphaeus Pte. Ltd. Full timeWe are looking for a IT Service Desk Team Lead to lead our front-line support team in delivering exceptional technical assistance and customer service. You will manage the day-to-day operations of the Service Desk, ensure timely resolution of incidents, maintain SLAs, and provide leadership to ensure high service standards. Key Responsibilities Lead and...
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IT Service Desk Engineer
3 days ago
Singapur, Singapore THATZ INTERNATIONAL PTE LTD Full timeJoin Our Team at Thatz International Pte Ltd Are you ready to embrace the new opportunities in the ever‑evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our next‑generation digital solutions and services in the new norm. If you're passionate about leveraging...
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IT Service Desk Support
5 days ago
Singapur, Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full timeIT Service Desk Support A global professional services firm is seeking a Service Desk Analyst to join its Singapore office in a regional support capacity. The role involves delivering first-line and occasional second-line IT support across the firm's global infrastructure, ensuring consistent and professional service to staff and clients. Responsibilities In...
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IT Service Desk Engineer
4 weeks ago
Singapur, Singapore AVENSYS CONSULTING PTE. LTD. Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
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IT Service Desk Support
3 days ago
Singapur, Singapore U3 INFOTECH PTE. LTD. Full timeJob Title: Service Desk Agent (12-hour Shift) Work Location: AMK (12 hours shift) / Depot Road (Staggered 8.5 hours shift) Budget: Up to $3,100.00 Duration: 1-year assignment (renewable subject to performance & business needs) Position Summary We are seeking Service Desk Agents to join our team. You will provide IT support in a 12-hour rotating shift...
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IT Service desk Engineer
2 weeks ago
Singapur, Singapore Alphaeus Pte. Ltd. Full timeAs an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues. Responsibilities Provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls....