Sales Engineer

4 days ago

Singapur, Singapore Tungsten Automation Full time

The Tungsten Automation Sales Engineer is a pre-sales role which provides technical support to Sales for Tungsten Automation products and associated applications. While assigned to a geographic area, Sales Engineers also collaborate with and backup peers across other subregions and regions to help improve the Tungsten Automation business and team capabilities regardless of location. The Sales Engineer is responsible for achieving the “technical win” on each customer opportunity and helping Tungsten Automation become the vendor of choice for each opportunity that is worked.

The Sales Engineer is responsible for:

  • Preparing standard and custom demonstrations for Tungsten Automation Sales Account Executives and resellers
  • Leading or assisting with Proof of Concepts
  • The handling of all pre-sales technical issues professionally and efficiently
  • Maintaining in-depth knowledge of Tungsten Automation products
  • Understanding the Tungsten Automation role in supporting business processes
  • Responding to technical questions in RFI/P/Qs
  • Preparing Tungsten Automation Professional Services for efficient implementations by professionally managing the transition from pre-sales to post-sales
  • Preparing Tungsten Automation partners on the technical aspects of selling Tungsten Automation products
  • Serving as a point of contact for resellers on technical issues
  • Responding to resellers requests for pre-sale technical support
  • Supporting marketing efforts, such as trade shows, webinars, and other activities,
  • Having In-depth knowledge of the Tungsten Automation Technology including:
  • An understanding of and the ability to articulate the technical differentiators and benefits of the Tungsten Automation solution
  • Understand the components that make up each the solution and why they are beneficial
  • Explain the business value/value proposition
  • Describe sample use cases
  • Provide reference of other customers
  • Position and differentiate each solution from the other Tungsten Automation technologies
  • Identify and Qualify potential opportunities
  • Understand the applicability of the technology i.e. where the solution is a good fit and where it is a bad fit
  • Deliver high-level presentation and associated demonstrations
  • Understand the underlying technology concepts
  • Differentiate capabilities and features in new product releases
  • General Architecture – understanding of how all the components fit together technically as well as how they integrate and work with external technologies. This includes an understanding of:
    • Foundation technologies
    • Tungsten Automation Networking Constraints
    • Tungsten Automation Components and Services
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