Hospitality Manager

1 week ago

Singapur, Singapore Univerz HR Consulting Pte Ltd Full time

Hospitality Service Manager Responsibilities Oversee daily operation and ensuring seamless guest service Oversee the daily operations of the apartment and manage all departments such as housekeeping, food and beverage Serves as a leader in displaying outstanding hospitality skills Ensuring high levels of service satisfaction by providing excellent customer service Managing budgets and financial plans and controlling expenditure Planning maintenance work, events, and room bookings Ensure safety and hygiene in work areas Ensuring compliance with health and safety regulations Ensure all facilities and rooms are well maintained and meet safety standards Qualifications Experience: Previous experience in a service management role or related field is essential. Leadership Skills: Strong leadership and team management abilities to motivate and guide staff effectively. Customer-Focused: A strong customer service orientation with the ability to build and maintain relationships. Problem-Solving: Excellent troubleshooting and creative problem-solving skills to address service issues promptly. Communication: Strong written and verbal communication skills to interact effectively with customers and team members. Industry Knowledge: Comprehensive knowledge of industry standards, regulations, and best practices relevant to the service sector. Seniority level Mid-Senior level Employment type Full-time Job function Management and Customer Service Industries Hospitality and Household Services #J-18808-Ljbffr

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