Incident Commander for Major Incident Response

We are hiring an experienced Incident Manager to lead Major Incident Management for business‑critical systems operating in a 24/7 enterprise environment. The role focuses on rapid service restoration , stakeholder communication , and continuous reduction of recurring incidents . Key Responsibilities Lead and control high‑severity / Major Incidents end to...

Overview As a Major Incident Manager (MIM), you will play a critical, high-visibility role in protecting our top customers' business continuity. You will be the central command and control during high-impact incidents, ensuring their swift and effective resolution to minimize downtime and business disruption. This is your chance to be the linchpin between...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non‑discriminatory and provide a fair, performance‑based work culture that is diverse,...

Function: Global Service Operations What You’ll Do Take full ownership of P1 / Major Incidents from detection to resolution Act as the single point of contact during critical outages Lead war rooms / bridge calls and coordinate cross-functional technical teams Drive faster recovery by removing blockers and escalating when required Deliver timely, clear...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non‑discriminatory and provide a fair, performance‑based work culture that is diverse,...

Select how often (in days) to receive an alert: At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair,...

Overview Language Known- English, chinese and Mandarin Experience- 5+ years Domain- Telecom and Networking only Requirements 5+ years exp specifically in Major Incident Management. Strong, demonstrable understanding of the ITIL Framework, particularly Incident and Problem Management principles. Basic technical knowledge and working understanding of key...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Major Incident Manager has...

Incident Manager Join to apply for the Incident Manager role at NTT DATA, Inc. Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s...

A leading telecommunications provider in Singapore is looking for an experienced professional to manage major incidents in their IT infrastructure. The role requires a minimum of 5 years' experience in an IT environment, extensive knowledge in major incident management, and ITIL V3 certification. You will coordinate resolution efforts, ensuring minimal...