Current jobs related to Major Incident Manager - Singapur - TATA COMMUNICATIONS INTERNATIONAL PTE. LTD.
-
Major Incident Manager
2 weeks ago
Singapur, Singapore Singtel Full timeAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non‑discriminatory and provide a fair, performance‑based work culture that is diverse,...
-
Singapur, Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full timeA leading telecommunications provider in Singapore is looking for an experienced professional to manage major incidents in their IT infrastructure. The role requires a minimum of 5 years' experience in an IT environment, extensive knowledge in major incident management, and ITIL V3 certification. You will coordinate resolution efforts, ensuring minimal...
-
Incident Manager
2 weeks ago
Singapur, Singapore NTT Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Major Incident Manager has...
-
Global Major Incident Manager
2 weeks ago
Singapur, Singapore NTT Full timeA leading global technology company in Singapore is seeking a Major Incident Manager to ensure the timely management of high-priority incidents. The role entails collaborating across global teams to restore normal service as quickly as possible while maintaining high service quality. The ideal candidate will have extensive ITSM experience, strong...
-
Incident Manager
2 weeks ago
Singapur, Singapore NTT DATA, Inc. Full timeIncident Manager Join to apply for the Incident Manager role at NTT DATA, Inc. Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s...
-
Fusion Incident Manager
2 weeks ago
Singapur, Singapore TD Full timeJoin to apply for the Fusion Incident Manager role at TD . Pay Details – We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Work Location : Singapore,...
-
Executive, Incident Management Officer
2 weeks ago
Singapur, Singapore Constellar Venues Pte Ltd Full timeConstellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the...
-
Cybersecurity Incident Response
3 weeks ago
Singapur, Singapore FLARE CONSULTING PTE. LTD. Full timeRoles & Responsibilities We are seeking an experienced Cybersecurity Incident Response (IR) Consultant with a proven track record of leading complex incident investigations and managing cyber threats in enterprise environments. The ideal candidate will have at least 7 years of experience in incident detection, containment, eradication, and post-incident...
-
Incident & Safety Operations Lead
2 weeks ago
Singapur, Singapore Constellar Venues Pte Ltd Full timeA leading event management company in Singapore is seeking an Executive, Incident Management Officer. The role involves managing incidents, ensuring compliance with safety regulations, and assisting in emergency response. The ideal candidate has a minimum NITEC in M&E Engineering, 3-4 years of relevant experience, and strong hands-on technical skills. This...
-
Singapur, Singapore FLARE CONSULTING PTE. LTD. Full timeA leading cybersecurity firm in Singapore is seeking an experienced Cybersecurity Incident Response Consultant to oversee incident management and improve client security posture. The candidate should have at least 7 years of experience specializing in incident response and digital forensics. Strong technical skills with SIEM and incident response tools are...
Major Incident Manager
1 day ago
Overview As a Major Incident Manager (MIM), you will play a critical, high-visibility role in protecting our top customers' business continuity. You will be the central command and control during high-impact incidents, ensuring their swift and effective resolution to minimize downtime and business disruption. This is your chance to be the linchpin between technical teams, leadership, and our valued clients.
Key Responsibilities
You will orchestrate the entire lifecycle of a major incident, focusing on speed, accuracy, and clear communication. Command & Control (Incident Lifecycle) Rapid Detection & Classification: Quickly identify, log, and classify major incidents based on their urgency and business impact. Resource Mobilization: Drive the resolution process by activating and escalating to the appropriate internal, external, and vendor technical teams. Troubleshooting Support: Perform fundamental checks (including basic troubleshooting and coordinating onsite connectivity verification) to support the resolution effort.
Roadblock Removal: Proactively monitor progress, identify bottlenecks, and remove any obstacles to ensure the fastest path to recovery. Post-Incident Analysis: Prepare high-quality documentation, including Root Cause Analysis (RCA), Reason for Outage (RFO), and drive Post-Crisis Action (PCA) items. Strategic Communication & Stakeholder Management Central Liaison: Serve as the definitive single point of contact during the incident. Cross-Functional Coordination: Seamlessly manage communication and action across technical teams, leadership, and external stakeholders.
Executive Updates: Deliver accurate, timely, and tailored status updates to affected users and senior leadership.
Qualifications
& Experience 5-10 years of progressive experience specifically in Major Incident Management. Strong, demonstrable understanding of the ITIL Framework, particularly Incident and Problem Management principles. Basic technical knowledge and working understanding of key network technologies (e.g., ILL, VPN, transmission, and SDWAN). A Degree/Diploma, preferably in BTECH or a related field.
ITIL and other relevant technical certifications are a distinct advantage. #J-18808-Ljbffr
