Senior Systems Engineer
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Position OverviewThe Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of systems performance. He/She implements systems improvements and instructs other IT staff in the resolution of complex issues. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She is able to quickly and effectively solve issues as they arise. He/She is able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. He communicates effectively and displays high level of service standards.
Role & Responsibilities- Execute Systems Administration Service Levels
- Monitor systems performance and usage, including response times
- Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
- Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
- Determine the systems’ short- and long-term requirements
- Manage systems report production
- Advise senior leaders on system concepts and functional capabilities
- Provide technical advice to the team and clients on installation, setup, configuration of systems
- Interpret internal or external business issues and recommend solutions/best practices
- Implement plans to make systems available to users in a shared, secure and controlled manner
- Lead the development of new systems as per the system requirements
- Design security and integrity controls
- Conduct new systems testing and implementation
- Define the system maintenance procedures
- Analyse the use of new systems to identify enhancement needs
- Lead research initiatives for the development of advanced and automated approaches for system administration
- Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
- Conduct regular system audits and upgrades
- Develop automated processes to define, measure, and report on service quality, stability and capacity
- Oversee the assessment of risks to systems
- Identify complex system issues to provide advisory to the stakeholders
- Investigate cause of systems issues
- Resolve complex issues
- Provide escalation support for issues presented by the user
- Bachelor in Computer Engineering or equivalent
- At least 5 - 6 years’ experience in Window server and Citrix
- Window and citrix certified
- Systematic in approach and familiar with enterprise level trouble shooting.
- Strong communications skills with stakeholders and ROs.
- Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.
- Able to commit to 24/7 standby and work on site
NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT
Seniority level- Mid-Senior level
- Full-time
- Information Technology
- IT Services and IT Consulting
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