Customer Advocacy Manager

Direct message the job poster from Palo Alto Networks This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. We’re looking for a highly organized and proactive Customer Advocacy Specialist (Contractor) to join our dynamic team, working closely with the...

Manager, Customer Advocacy role at UOB Job Description Conduct granular analysis of customer issues to identify trends and recurring themes. Perform quality checks to ensure accurate complaints classification and substantiation. Monitor resolution aging and turnaround times against established service standards. Identify process gaps and recommend...

A leading gaming technology company is seeking a Senior Director of Global Customer Advocacy in Singapore. In this role, you will lead a global team to enhance customer and technical support services. Responsibilities include managing support processes, utilizing data analytics for improvements, and fostering an organizational culture aligned with customer...

A leading insurance company in Singapore is seeking an experienced AVP, Cust Experience & Communications. This pivotal role involves shaping a customer-centric culture across insurance operations. The successful candidate will lead the development of a customer experience framework, ensuring all interactions resonate with the company's values of fairness and...

Job Responsibilities Senior Director, Global Customer Advocacy responsible to lead a global team to deliver Razer's best-in-class customer and technical support services to our global gaming community. Reporting to VP, Global Customer Experience, you will be part of Razer's global leadership team and responsible for WW Call and Repair Center operational...

A global Data Centre developer is seeking a Customer Success Manager for their team in Singapore. This full-time role focuses on providing exceptional service to key customers, requiring strong communication, customer advocacy, and operational experience in a technical environment. The ideal candidate will have 5-7 years of operational experience, along with...

Menlo Security is a leading cybersecurity company dedicated to eliminating cyber threats and protecting organizations with its innovative Isolation-powered Cloud Security Platform. We help businesses secure their internet use and application access, preventing highly evasive adaptive threats, zero-hour phishing, and ransomware. Our mission is to enable the...

Role Description As a Customer Success Manager you will own post-sale customer deployment adoption and product education and training. You will play an integral role in our customers journey with Dropbox - helping them to realize the value from their investment with Dropbox. This will give you opportunity to have a meaningful impact with a diverse group of...

Fireblocks is a global leader in digital asset security and infrastructure. With over $10 trillion in digital asset transfers secured and a valuation of $8 billion , Fireblocks enables banks, fintechs, Web3 companies, and institutions to safely custody, transfer, and issue digital assets using their enterprise-grade platform. Customers include: BNY Mellon,...

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in...