AVP, Customer Experience

A financial services provider in Singapore seeks an AVP / MGR - Data Analytics responsible for ensuring adherence to customer experience standards. You will monitor compliance, conduct analyses, and drive improvements in service quality. The ideal candidate should possess a Bachelor's degree and a minimum of 5 years' experience in quality assurance within a...

AVP, Cust Experience & Communications (GMCC) As part of the company’s strategic focus on Customer Advocacy, this role is pivotal in shaping, driving, and sustaining a customer‑centric culture across the insurance operations. You will be responsible for designing and managing the end-to-end customer experience framework, ensuring that all customer...

A leading banking institution in Singapore is seeking an experienced AVP – Affluent Segment Lead for their Contact Center. This management role involves overseeing a customer service team, ensuring top-tier client experiences, and effectively managing performance metrics. Candidates should have 5-8 years of relevant experience, call center management...

A leading bank in Singapore is seeking an AVP, Relationship Manager to enhance their midcap segment within the Institutional Banking Group. The role includes developing new borrowing relationships, managing existing accounts, and providing a comprehensive range of banking services. The ideal candidate will possess at least 7 years in sales within commercial...

A leading investment firm in Singapore is seeking an AVP, Production Support to enhance system reliability for investment services. The role involves defining observability strategies, managing incidents, and ensuring system performance across public and private markets. Candidates should have a degree in computer science and over 5 years of relevant...

A leading financial services provider in Singapore is seeking an experienced Investment Associate, AVP. This role focuses on providing investment advice and solutions to Ultra High Net Worth clients. The ideal candidate will have 5-8 years of experience, a Bachelor's degree in economics or finance, and strong communication skills. Knowledge of Mandarin is...

A financial services provider in Singapore is looking for an experienced AVP - Compliance, Policy & Regulatory professional. This role involves managing governance reporting and regulatory compliance, along with overseeing compliance training programs. The ideal candidate should possess 5 years of relevant experience in the financial sector and hold a...

A major financial institution in Singapore is seeking an AVP, Specialist Business Compliance to lead trade surveillance monitoring and ensure compliance with regulations. The ideal candidate will have a degree in Accountancy or Finance, 4 to 5 years of compliance experience, and strong analytical skills. Responsibilities include monitoring alerts, conducting...

Our client, a leading player in the financial services industry, is seeking a dynamic Head of Operations (AVP) to lead end‑to‑end insurance operations across Retail Life, High‑Net‑Worth Life, and General Insurance. This is a strategic leadership role responsible for contact centre operations, new business & underwriting, policy servicing, claims, and...

A leading sovereign wealth fund is looking for an Associate / AVP for the Sustainability Office in Singapore. This role focuses on enhancing operational practices related to sustainable investing. Ideal candidates should possess a Bachelor's degree and have 3-4 years of experience in finance or asset management. Responsibilities include supporting strategic...