L3 Support Engineer

4 weeks ago

Singapur, Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

L3 Support Engineer (C# .Net) - Singapore

We are seeking a C# Software Engineer to join our team, focusing exclusively on the maintenance and enhancement of existing applications . This role is ideal for engineers who enjoy diving deep into complex systems, resolving issues, and ensuring system stability.

You will be responsible for L2 - L3 Support, Bug fixing, root cause analysis, testing, and performance tuning, working within a enterprise level systems with built from scratch environment.

Location: Centre of Singapore

Salary Range: $6000 - $8500

Key Responsibilities:

  • Investigate and resolve software defects in existing C# .NET applications.
  • Perform detailed root cause analysis for reported issues and propose sustainable solutions.
  • Collaborate with QA and business teams.
  • Optimize and refactor code for improved performance and maintainability.
  • Review logs and metrics to diagnose system behavior and recommend improvements.
  • Work closely with team members to ensure timely delivery of fixes and patches.
  • Document resolutions and updates in internal knowledge bases.

Requirements:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • At least 4 years of experience in C# .NET software application.
  • Familiarity with SQL Server and writing/debugging SQL queries.
  • Strong knowledge of OOP, design patterns, debugging , and exception handling.
  • Experience with Visual Studio, Git, and issue tracking tools like JIRA.
  • Experience working on large-scale enterprise applications.
  • Familiarity with CI/CD pipelines (e.g., Jenkins, Azure DevOps).
  • Experience in an Agile environment is a plus.
  • Exposure to performance tuning and profiling tools.
  • Basic knowledge of front-end technologies like ASP.NET, HTML, or JavaScript is a plus.
  • Excellent analytical and troubleshooting skills.
  • Strong communication and collaboration abilities.

This is a 1 year contract to start, renewable and convertible to permanent.

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