Application Support Manager
4 weeks ago
Overview Reporting to the Senior Manager, IT (Delivery Lead), the successful candidate will be responsible for the following: Ensuring assigned applications are well managed with minimal downtime or disruption to the business users. Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications. Managing enhancement and change requests and ensuring internal processes are followed. Managing vendor performance ensuring Service Level Agreement (SLA) are met (where applicable), ensuring investments are monitored and optimized. Cultivating strong relationships with key stakeholders, including business leaders, IT teams, and external partners, to foster collaboration and transparency. Pro-actively engaging and building strong relationships with internal business stakeholders, external partners and technology solution providers. Gathering feedback from users and stakeholders to continuously improve applications and services. Evaluating business asks and needs, and translating them into detailed, unambiguous functional and non-functional requirements. Partnering with different IT stakeholders across infrastructure, compliance and cyber security to deliver system solutions. Identifying and proposing areas for improvement from process or system perspective throughout course of engagement with operations. Improving business efficiencies through the introduction of automation and value engineering. Supporting projects and activities led by Project team as subject matter expert. Challenging entrenched practices and processes and providing viable alternatives that can help the organization become more efficient and effective. Assisting with other tasks as assigned by the Senior Manager, IT (Delivery Lead), the Head of IT, and/ or the Chief Operating Officer. Job Requirements Bachelor's degree or higher in Information Technology, computer science, or related field. Minimum seven to 15 years' experience in IT applications support role preferably with at least five years’ experience in ERP systems. Experience in business requirements gathering and vendor management. Strong analytical and creative problem-solving skills. Organised and detail oriented with the ability to manage multiple tasks. Strong understanding of Information Technology Infrastructure Library (ITIL) process and best practices. Align with and demonstrate BOC Aviation Core Values, which are Integrity; Teamwork; Accountability; Agility; and Ambition. #J-18808-Ljbffr
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Application Support Manager, IT
2 weeks ago
Singapur, Singapore BOC Aviation Full timeReporting to the Senior Manager, IT (Delivery Lead), the successful candidate will be responsible for the following: Responsibilities: Ensuring assigned applications are well managed with minimal downtime or disruption to the business users. Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications. Managing...
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Application Support
2 weeks ago
Singapur, Singapore Epergne Solutions Full timeThe candidate will provide level 2 support for the core banking system of the bank. The application includes modules related to accounting, back office transactions, payments, risks, and reporting for local regulator or Head Office in Paris. Candidate will involve in customization, integration testing phases and document solutions, with a focus on...
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Application Support
4 weeks ago
Singapur, Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob description Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling. Roles and responsibilities Respond to and triage support questions and support requests Extract relevant information from log files and other sources to debug, identify...
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Application Support
2 weeks ago
Singapur, Singapore PATH INFOTECH PTE. LTD. Full timeResponsibilities Support new enhancement go-live transition Support monitoring of compliance to security measures Solve routine problems that occur within applications Liaising with vendor and users on issues log and status Analyze application usage reports Monitor application performance, application logs Propose recommendations to improve application...
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Application Support Manager
1 week ago
Singapur, Singapore Assurance Technology Pte Ltd Full timeAssurance Technology Pte Ltd – Jurong Town We are seeking a proactive and experienced Clinic Management Software Support Manager to lead our support team and ensure the smooth operation of our clinic management software across client sites. This role requires both managerial and technical skills to coordinate the support team, oversee incident resolution,...
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IT Applications Support
3 days ago
Singapur, Singapore EINS TECHNOLOGY PTE LTD Full timeAbout Eins Technology is a leading technology services company, with major applications and relations with government entities providing services and solutions in consulting, digital services, technology and more. Job Description Provide service and level 1 IT support to clients and customers. Assist in project assignments. Ensure good rapport amongst our...
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Application Support
4 weeks ago
Singapur, Singapore Helius Technologies Pte Ltd Full timeResponsibilities Provide day-to-day technical and operational support for .NET/Java applications and related systems. Troubleshoot, diagnose, and resolve incidents and user-reported issues in a timely manner as per agreed SLAs. Monitor application performance, conduct routine health checks, and ensure high system availability and reliability. Assist with...
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APPLICATION SUPPORT
3 weeks ago
Singapur, Singapore Technoprobe Asia Full timeJob Overview As a key member of the Application Support team at Technoprobe Asia Pte Ltd, you will be responsible for providing technical support and solutions to our customers. This is a full-time position based in our Ang Mo Kio office in the North‑East Region. What you’ll be doing Respond to customer inquiries and troubleshoot card issues in a timely...
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Application Support Engineer
2 weeks ago
Singapur, Singapore We+ Asia Full timeWe are looking for a skilled and proactive Business Application Support Engineer to join a dynamic Singapore team. This role is pivotal in providing robust frontline support for our critical business applications, ensuring optimal performance and stability. The successful candidate will blend technical support with light development to resolve issues,...
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Application Support Analyst
4 weeks ago
Singapur, Singapore Hamilton Barnes ? Full timeDirect message the job poster from Hamilton Barnes Overview Job Title: Application Support Analyst (Junior and Senior positions offered) About the Client: Our client is a global leader in cutting-edge trading technology, powering the trading desks of hedge funds, proprietary trading firms, and leading financial institutions. With a focus on low-latency,...