Waiter/Waitress

1 day ago

Singapur, Singapore SINGABITE PTE. LTD. Full time

FULL Day 12Hr /PM 4 Hr shifts availableKey Responsibilities: 1.\tGreeting & Seating: Greet guests warmly upon arrival. Escort them to their assigned tables and present menus. Provide customers with an overview of the dining experience. 2.\tCustomer Service: Attend customers' requests and ensure they have everything they need. Monitor tables for any issues, refill drinks, and ensure an enjoyable dining experience. Provide detailed explanations of the menu, including meats, sides, and sauces. 3.\tGrilling Assistance: Assist guests with the Korean BBQ grilling process if needed. Demonstrate the best grilling techniques for various cuts of meat. Ensure a safe dining experience by maintaining cleanliness and monitoring the grilling process at tables. 4.\tOrder Taking & Delivery: Take food and drink orders and relay them to the kitchen accurately. Serve food and drinks in a timely manner and ensure all items ordered are delivered correctly. 5.\tBilling & Payments: Present bills to customers and process payments using the restaurant's POS system. Handle any billing issues professionally and politely. 6.\tCleanliness & Organization: Maintain cleanliness and organization in the dining area, including tables, grills, and condiments. Ensure the dining environment is neat, clean, and visually appealing for customers. 7.\tCustomer Satisfaction: Address customer complaints or concerns with professionalism and ensure satisfaction. Communicate any serious issues or requests to the Restaurant Manager. Requirements: Previous experience in customer service or as a waiter/waitress in a restaurant setting is preferred. Knowledge of Korean cuisine and BBQ grilling techniques is an asset. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment and work efficiently under pressure. Commitment to maintaining excellent food hygiene and kitchen safety practices. Good communication skills in English; proficiency in Mandarin is an advantage.

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