Customer Care Specialist

4 days ago


Singapur, Singapore COMFORTDELGRO ENGINEERING PTE. LTD. Full time

Job Responsibilities:

  • Handle all customer requests for modifications, repairs, and maintenance.
  • Provide professional and suitable repair recommendations, including any additional necessary work.
  • Manage all documentation related to costing, claims, and vehicle history.
  • Assist customers during vehicle check-in.
  • Foster good customer relations and ensure satisfaction with all services and inquiries.
  • Prepare repair quotations and cost estimates.
  • Request spare part costs from the Supplies & Logistics department.
  • Respond to customer inquiries via phone.
  • Attend to walk-in customers.
  • Perform administrative tasks, including cash collection when necessary.
  • Prepare sales and order closing reports.
  • Carry out any other duties assigned by the supervisor.
  • Assist in service recovery during customer complaints when needed.
  • Maintain a warm and friendly relationship with customers.
  • Consistently uphold the company’s customer service standards.
  • Help compile reports for fleet customers.

Job Requirements:

  • Minimum NITEC in Automotive Technology
  • At least 3 years of experience in the Automotive Industry
  • Good communication skills
  • Able to work independently with minimal guidance
  • Possess a valid Class 3 driving license
#J-18808-Ljbffr

  • Singapur, Singapore Lumens Pte Ltd Full time

    About Us Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven...


  • Singapur, Singapore ComfortDelGro Engineering Full time

    Overview Join ComfortDelGro Engineering as a Customer Care Specialist and be the face of our call centre, providing exceptional customer service to our clients. In this full-time role based in the Loyang East Region, you will be responsible for handling inbound customer inquiries and complaints, utilising your strong communication skills to deliver efficient...


  • Singapur, Singapore Uniform Advantage Brands Full time

    Bilingual Customer Care Specialist (English & Spanish) You will be joining UA Brands, a company that has been a leading provider of fashionable specialty apparel for medical and culinary professionals for over 40 years. At UA Brands, we take pride in supporting our customers who are the true heroes in their fields. Our company culture is based on strong...


  • Singapur, Singapore Teknoworth Medical Care Full time

    You are looking for a highly qualified and professional Ecommerce & Digital Marketing Specialist with a minimum of 3 years of practical experience. As the ideal candidate, you must possess strong fluency in English and excel at multitasking. This is a full-time position with a day shift schedule. Your primary responsibilities will include managing Ecommerce...


  • Singapur, Singapore Future Electronics Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Future Electronics Recruiting Specialist @ Future Electronics, a WT Microelectronics Company | Talent Acquisition, HR About the Role The Customer Service Specialist is focused primarily on ensuring that all the sales support and service activities are...


  • Singapur, Singapore Care Corner Seniors Services Ltd Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised...


  • Singapur, Singapore Trust Bank Singapore Full time

    Join to apply for the Customer Relations Specialist role at Trust Bank Singapore Join to apply for the Customer Relations Specialist role at Trust Bank Singapore Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative...


  • Singapur, Singapore Third Bridge Group Limited Full time

    Network Management Associate & Specialist Care Third Bridge is a market-leading investment research firm, offering integrated solutions for the world's top investors and business leaders to facilitate smarter and faster decision-making. With a unique combination of human insights, investor-led content, and a global expert network, we serve over 1,000...


  • Singapur, Singapore UPS Full time

    Join to apply for the Distrib Customer Care Spec role at UPS 3 days ago Be among the first 25 applicants Join to apply for the Distrib Customer Care Spec role at UPS 職務内容: The Client Relationship Manager is responsible for the daily high-quality management of client relationships and the timely execution of all client deliverables. Operate as the...


  • Singapur, Singapore Glexus Security Products Distribution Pte Ltd Full time

    As a Customer Care Executive , you will be the primary point of contact for our valued clients, ensuring they receive the highest level of service, support, and satisfaction. You will work closely with customers to address their needs, resolve any issues, and build long-lasting relationships based on trust and quality service. Key Responsibilities: Serve as...