Field Service Engineer

3 days ago

Singapore Fedegari Group Full time

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We're seeking a Field Service Engineer in Singapore to join our dynamic team specializing in sterilization solutions. If you bring enthusiasm, foresight, and a drive for excellence, we would love to hear from you

Overview

To provide on-site technical support, maintenance, and troubleshooting for our customers across Singapore. The ideal candidate will have strong problem-solving skills, hands-on technical expertise, and a customer-focused mindset.

Responsibilities
  • Perform preventive and corrective maintenance outlined in technical manuals required on Fedegari product lines. This includes disassembling, replacing, or repairing defective parts; reassembling as required; and adjusting/calibrating machines using specialized tools.
  • Troubleshoot, repair, or refurbish/retrofit standard and special purpose equipment and systems components.
  • Perform validation activities including installation qualification, operation qualification, performance qualification (IQ/OQ/PQ), thermal mapping and cycle development.
  • Perform and supervise the installation of the Fedegari product line.
  • Perform factory acceptance tests (FAT) and site acceptance tests (SAT).
  • Develop and maintain effective communicative relationships with customers and managers. Communicate activities to customers to include scheduling maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to ensure customer's expectations of service are exceeded.
  • Respond to routine customer and sales questions regarding equipment operation and performance or direct questions to more experienced colleagues.
  • Frequent travel is required in the APAC region.
What We Are Looking For In You
  • Bachelor's degree in electrical/mechanical engineering or equivalent work-related experience will also be considered.
  • Min. 2+ years' experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration preferred or relevant on-site experience.
  • Knowledge of biopharmaceutical standards, industrial controls, central processing systems, and validation protocols will be advantageous.
  • Strong technical acumen and attention to detail.
  • Ability to read P&ID and electrical/pneumatic schematic.
  • Hands-on experience with mechanical hardware (e.g. valves/pump/fittings) or electrical components (e.g. PLC/motor/sensors).
  • Knowledge of Windows, PowerPoint, Word, Excel, AutoCAD, Salesforce or similar programs required.
  • Ability to work autonomously and stay on task.
  • Ability to work under pressure and adapt to challenging environments.
  • High attention to detail and commitment to safety standards.
Job Details
  • Seniority level: Executive
  • Employment type: Full-time
  • Industries: Machinery Manufacturing and Pharmaceutical Manufacturing

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