Product Specialist, Telemarketing

4 weeks ago


Singapore GREAT EASTERN Full time
Overview

Job Purpose: You will market personal line products to OCBC customers through outbound effort and handle inbound sales enquiries with high quality customer experience.

Responsibilities
  • Convert leads provided by bank to sales through telemarketing
  • Handle customer enquiries with confidence
  • Correspond with customers through emails
  • Liaise with internal departments on policy fulfillment
  • Achieve sales target set out by business
Qualifications
  • Minimum GCE 'O' Level / Diploma
  • Applicants with the Certificate in General Insurance/ BCP & PGI will be preferred
  • Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
  • A good team player with ability to multitask and meets stringent service standards
  • Well organized and systematic in work
  • Keen to learn and positive work attitude
  • Proficient in Microsoft Office and AS400
  • Meticulous in documentation and fulfillment work
How You Succeed
  • Champion and embody our Core Values in everyday tasks and interactions
  • Demonstrate high level of integrity and accountability
  • Take initiative to drive improvements and embrace change
  • Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively
  • Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively
Who We Are

Great Eastern is a leading insurance group with a strong presence in Singapore and Malaysia. It provides insurance solutions through multiple distribution channels and is part of OCBC. The group is rated for financial strength by independent agencies.

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