
Assistant Manager, Senior Social Worker/Senior Case Manager
2 days ago
Overview
Join to apply for the Assistant Manager, Senior Social Worker/Senior Case Manager role at NTUC Health Co-operative Limited
Are you passionate about making a meaningful difference in the lives of individuals and families facing mental health challenges?
We are looking for a dedicated and experienced professional to take on a key leadership role within our Community Mental Health and Family Support team. As a Assistant Manager, Senior Social Worker or Senior Case Manager , you will lead and support a team of committed professionals, oversee the delivery of care and mental health support services, and work closely with community partners to provide holistic, person-centred support. If you\'re purpose-driven, clinically skilled, and thrive in a dynamic, collaborative environment, we invite you to grow your career with us
Responsibilities- Plan, implement and monitor the care process, referral and follow-up workflow.
- Provide supervision to the team to provide care and support, in alignment with the overall programme objectives, adhering to the relevant ethical and legal guidelines.
- Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
- Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
- Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the service manual.
- In charge of the analysis and review of the collated data, and monitoring of the team\'s progress and performance.
- Responsible for ensuring that the claims and data submission to AIC is timely and accurate.
- Ensure programme data and documents are kept and maintained, in accordance to the programme requirement, as well as the prevailing personal data protection and security guidelines.
- Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
- Other ad-hoc assignments at the discretion of the Department Head.
- Bachelor\'s Degree preferably in Social Work/ Psychology/ Sociology/ Gerontology/ Counselling
- Minimum 3 years\' experience in community healthcare settings in Singapore
- Good knowledge of geriatrics and community services
- Proficiency in Google Suite applications
- Good communication skills (oral and written)
- Passion in community services and service oriented
- Strong judgment and decision-making skills
- Effective problem-solving abilities
- Meticulous with record-keeping and attention to detail
- Possess 1-2 years of experience in administration; Meticulous and independent
- Mid-Senior level
- Full-time
- Health Care Provider
- Hospitals and Health Care
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