Manager, Innovation Hub

4 days ago

Singapur, Singapore NCS Full time

NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 13,000-strong team across 58 specializations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. For more information, visit ncs.co.

NCS Tesseract, NCS’ Innovation Hub in Singapore, is the beating heart of innovation at NCS. Tesseract plays a critical role in accelerating NCS’s growth strategy, by driving innovation to unlock business value for clients, revolutionizing the way businesses operate. We are a small but impactful team, that focuses on helping our clients in their innovation journey. We achieve this by widening clients’ horizons with inspiring use cases from various industries, demonstrating how similar challenges have been tackled successfully.

The Innovation Hub Manager (Tech Workshops and Client Experience) reports to the Innovation Hub Director to perform a variety of Strategy Planning, Research, Project Management, Business Development and Operations roles for Tesseract. The role requires competency in working with stakeholders across and outside the organization to achieve the overall strategy and objectives of Tesseract and working in an agile team to ensure an immersive, engaging and productive experience for clients visiting Tesseract, both virtually and physically.

The Innovation Hub Manager performs the following roles including but not limited to:

A) Client Workshops:

  • Support the overall strategy and objective in pushing client conversations from business development into business opportunities for the organization

  • Coordinate varying types of Workshops and Events (virtual/physical/hybrid) end-end, from planning, preparation, execution, and post-program reports

  • Support Research work for specific client workshops

  • Support the efficient day-to-day running of Tesseract

  • Prepare Quarterly Reports


B) Use Case Development

  • Support in building use cases and demos aligned to the strategic direction of NCS


The ideal candidate should possess the following skills and attributes:

  • 3–6 years of professional experience in client-facing roles such as innovation program management, presales workshops, event/workshop management.

  • Proven experience in Workshop and Events management (virtual/physical/hybrid) from end-to-end planning and facilitation.

  • Confident presentation and facilitation skills, comfortable engaging to a large audience and stakeholders up to C Suite levels.

  • Strong team player with good communication skills

  • Experience in managing multiple stakeholders

  • Startup mentality & thinking out of the box to see moving parts from multiple angles, constantly challenge the norms, and arrive at the most effective way to help the team solve problems

  • Passionate about Technology

  • Comfortable in multitasking, working on a few client workshops planning in parallel

  • Experience in Microsoft Office Software (e.g. Excel, PowerPoint)

  • High level of attention to details and being able to think and act on the feet

  • Experience in engaging with Innovation Ecosystem is a bonus

  • Experience in UI/UX and Design Thinking is a bonus

  • Experience in Consulting practices is a bonus

Join us at Tesseract, where the future of innovation is being shaped today

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