Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management & Business Development, Security Solutions APAC

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

The Security Solutions (SSO) team is responsible for MasterCard’s safety and security related product management and business development efforts to protect the integrity of the electronic payment system as well as well as protect the Personally Identifiable Information (PII) that puts our consumers at risk of identity theft. SSO products are primarily focused at identity, cyber security, authentication, fraud prevention, risk mitigation and dispute resolution across all payment channels as well as all stakeholders, issuers, acquirers, merchants, processors and consumers.

Responsibilities

The Manager, will have regional business development ownership focused on driving our ID Theft ProtectionTM products portfolio, currently leveraged by customers globally and with responsibility for growing revenue with existing and establishing new customers across Asia Pacific market segments.

• Develop and drive an active pipeline, ultimately progressing to signed SSO deals – driving ID Theft Protection

• Collaborate with global and regional product teams and business development/account management teams to implement regional and market strategies

• Demonstrate thought-leadership, product/technology development expertise and strong relationships both internally and externally

• Drive engagements and product awareness in public conferences/workshops

• Foster and maintain a close partnership with our service provider to close sales of ID Theft Protection for issuers, acquirers, merchants, Telcos and digital giants

• Understand the required product functionality and features, and commercialization of products in consultation with internal stakeholders (i.e., product teams, customer delivery, account managers, Operations & Technology, Legal, Regulatory, Privacy, Franchise, etc.)

• Ensure accurate and timely forecasting

• Creates a consultative selling experience to identify customer needs and customize solutions

• Collaborates with internal and external stakeholders on strategies that drive profitable revenue growth and value creation (e.g., go-to-market delivery strategies/tools, customer product portfolio and sales enablement infrastructure)

• Build and consolidates a strong sales pipeline and monitors opportunities within the region or industry segment

• Facilitates cross-functional collaboration with product and account teams

• Collaborates with account leads and customers to prioritize product initiatives

• Develops relationships with internal constituencies to ensure a high level of awareness of products and services

Requirements

• In-depth understanding of current cybersecurity tools, technologies, and trends

• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise

• Strong consulting or solution selling background with success in short sales cycles; never give up attitude, excellent at ‘pounding the pavement’ through social media/email/phone cold outreach

• Ability to thrive and build robust pipeline with limited lead generation support

• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues

• Revenue management and P&L experience

• Strong interpersonal and leadership skills to influence and build credibility; team oriented, collaborative, diplomatic, and flexible

• Knowledge of payment industry, cyber security, fraud, and the broader competitive landscape and industry trends a plus

• 7+ years of cybersecurity services, solutions and/or product sales helpful

• Advanced degree helpful.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.