Customer Service

17 hours ago

jurong, west, singapore country MyCareersFuture Full-time
Roles & Responsibilities

Job Description & Requirements

  • Answer customer inquiries via phone, email, chat, or face-to-face
  • Handle complaints and resolve customer issues
  • Provide product or service information
  • Process orders, returns, refunds, or exchanges
  • Follow up with customers to ensure satisfaction
  • Maintain customer records and update databases
  • Coordinate with other departments to solve problems
  • Support sales and administrative tasks when needed

Required Skills

  • Good communication and interpersonal skills
  • Problem-solving ability
  • Patience and professionalism
  • Time management
  • Basic computer and Microsoft Office skills
  • Ability to work under pressure
  • SAP
Tell employers what skills you have Customer Followup
Asset Management
Product Marketing
coordinate with other business departments
Order Processing
Service Information and Results
Refunds Processing
Email
Human Resources
Customer Service
Maintain Customer Database
Resolve Complaints