Customer Service
17 hours ago
jurong, west, singapore country
MyCareersFuture
Full-time
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Roles & Responsibilities
Asset Management
Product Marketing
coordinate with other business departments
Order Processing
Service Information and Results
Refunds Processing
Email
Human Resources
Customer Service
Maintain Customer Database
Resolve Complaints
Job Description & Requirements
- Answer customer inquiries via phone, email, chat, or face-to-face
- Handle complaints and resolve customer issues
- Provide product or service information
- Process orders, returns, refunds, or exchanges
- Follow up with customers to ensure satisfaction
- Maintain customer records and update databases
- Coordinate with other departments to solve problems
- Support sales and administrative tasks when needed
Required Skills
- Good communication and interpersonal skills
- Problem-solving ability
- Patience and professionalism
- Time management
- Basic computer and Microsoft Office skills
- Ability to work under pressure
- SAP
Asset Management
Product Marketing
coordinate with other business departments
Order Processing
Service Information and Results
Refunds Processing
Human Resources
Customer Service
Maintain Customer Database
Resolve Complaints