Regional Head of Service

4 weeks ago

Singapore Page Executive Full time
Responsibilities
  • Take Charge of Large-scale, Mission-Critical Fit-out Customer Projects
  • Hands-on & Lead Cross-Functional Teams
About Our Client

Well established firm which provide customised data center infrastructure solutions for their customers in the region; they are recognised in the market for providing end to end solutions for complete data center fit-outs.

Job Description

The Regional Head of Service & Operations will lead service delivery teams across APAC, ensuring high-quality installation, commissioning, and maintenance of data center infrastructure & systems while maintaining compliance with safety and quality standards.

They will oversee daily sales operations, streamline workflows, and support forecasting and reporting. Financial oversight includes managing accounts receivable and payable processes in collaboration with finance.

The role also involves directing regional projects, optimizing resources, and ensuring profitability. Acting as a key liaison across departments, the Regional Head of Service & Operations will drive resource planning, cross-functional alignment, lead participation in regional events, and implement process improvements.

Additionally, they will mentor teams, foster a culture of accountability and innovation, and stay current with industry trends and best practices.

The Successful Applicant

The ideal candidate will have significant experience in operations, service delivery, or project management with experience working on mission-critical projects or data center / telecommunications projects. An engineering background is highly preferred with the adaptability to work in a start-up, lean & agile environment.

What's on Offer

This role offers the opportunity to shape regional strategy, drive operational excellence, and deliver high-quality solutions that directly impact customer success and business growth.

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