Family Nexus Care Ambassador
1 week ago
- Engage and perform relevant screening on children and family identified by or referred to Family Nexus
- Provide basic and personalized health information to client / families
- Provide support to client / families in navigating social-health system by giving information and resources targeting to their needs
- Collaborate with other external agencies and community partners on referrals for timely follow-up
- Publicize mother-child dyad and MSF parenting programmes to children and families
- Identify client / families in need of subsidised services and facilitate referral to financial, social and health services
- Perform accurate documentation in the delivery of care in client / families records
- Support group-based health promotion activities conducted both, in the clinic and community, together with institution partners
- Provide support for engagement activities at clinic with supervisor's or Clinic Head's approval
- Track, recall, reschedule referrals for Family Nexus clients who defaulted children and women's health related services and follow up according to established workflows
- Coordinate the care for client / families with the team in Women and Children's Services
- Abide by the institution's policies and procedures on patient care at all times
- Patient Safety and Quality Improvement
- Adhere to the International Patient Safety Goals (IPSG) and infection control practices
- Comply with guidelines and safe practices according to organisational Work Instructions and Policies
- Maintain a clean and safe working environment
- Report unsafe practices and incidences in accordance to NHGP quality standards
- Participate in continuous quality improvement activities
- Adhere to the Personal Data Protection Act
- Professional Development
- Attend appropriate training courses to acquire new knowledge and skills
- Assess own learning needs and undertake learning as appropriate
- Administrative
- Follow-up on referrals to and from Family Nexus
- Assist to track clinical indicators set for Family Nexus
- Conduct and analyse surveys gathered from users' feedbacks
- Assist supervisor to plan and support group activities conducted in clinic or community
- Perform telephonic follow-up if required
- Participate and support organisational projects and events
- Assist in planning, organising and coordinating activities with supervisor
- Provide incidental housekeeping duties including maintaining cleanliness of workplace and topping up stationery and other consumables
- Perform any other duties as assigned by supervisor
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Singapore National Healthcare Group Polyclinics Full time-Family Group: Ancillary PRINCIPAL RESPONSIBILITIES The main duties are: - Manage and oversee daily functions of Family Nexus: plan, direct and monitor daily performance and review areas of opportunities for improvement to meet desired Key Performance Indicators (KPIs) - Lead engagements with external agencies and community partners to establish...
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Singapore National Healthcare Group Polyclinics Full time $60,000 - $80,000 per year-Family Group: Ancillary PRINCIPAL RESPONSIBILITIES The main duties are: - Manage and oversee daily functions of Family Nexus: plan, direct and monitor daily performance and review areas of opportunities for improvement to meet desired Key Performance Indicators (KPIs) - Lead engagements with external agencies and community partners to establish...
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