Language education centre manager

3 weeks ago


Singapore EUROLINGO LANGUAGE CENTRE PTE. LTD. Full time

Role :

  • Manage the daily operations of the education centre
  • Manage teachers schedules and plan courses based on demand, availability and other constraints
  • Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
  • Issue invoices, record payment of fees
  • Follow-up students and ensure quality of service
  • Handle escalated clients inquiries or claims
  • Resolve issues as required
  • Order from suppliers (books, office supplies...)
  • Ensure that the centre is cleaned properly
  • Working hours: Mon to Fri 10.30am to 7.30pm

Requirements :

  • 5+ years of experience in a management role in a tuition center/school
  • Good presentation and customer-oriented
  • Comfortable with clients face to face and over the phone
  • Dynamic, self-driven, professional and reliable
  • Basic knowledge of book keeping
  • Proficient with Office, email and IT applications
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