Reservations Executive

3 weeks ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

Reporting to Guest Support Manager / Reservations Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.

DUTIES AND RESPONSIBILITIES

  • Manage internal calls efficiently, ensuring clear and accurate communication
  • Handle wake-up calls, guest messages, in room dining orders etc
  • Ensure daily trace/follow up reports are handled according to the requirements.
  • To develop an effective process in sequence of action in call handling, customer enquiries, product descriptions and closing the sale.
  • Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.

JOB REQUIREMENT

  • Minimum Diploma in hotel management, Business Administration or relevant discipline.
  • Minimum of 2 years relevant experience in a similar capacity.
  • Basic knowledge in using OPMS and all related systems.
  • Proficient in Microsoft office
  • Good interpersonal and communications skills

BENEFITS

  • Company Transport / Duty Meals / Medical & Dental Coverage provided
  • Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
  • Learning & Development Opportunities and Staff Recognition Awards
#J-18808-Ljbffr
  • Reserving Analyst

    1 week ago


    Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full time

    Our client is seeking a noteworthy Property & Casualty part-qualified actuary to support the CFO team as for the P&C business. Based out of our regional hub in Singapore, this role reports to the Regional Head of Reserving, and will support both Group and local reporting for various branches across Asia, with a short-term focus on IFRS17...

  • Reservations Executive

    23 hours ago


    Singapore HOTEL ROYAL LIMITED Full time

    JOB SCOPE Reservation Executive will assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the Hotel. JOB RESPONSIBILITIES 1. Assist to ensure effective booking processes and consistent follow through on guest bookings. 2.Ensure that the Front Desk staff, Reservation Agents are kept up to date with...

  • Reservation Executive

    2 weeks ago


    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive**to join our team! As a **Reservation Executive**, we rely on you to: - Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities - Assist to maintain effective booking processes and follow through guest...

  • Reserving Analyst

    2 weeks ago


    Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full time

    Our client is seeking a noteworthy Property & Casualty part-qualified actuary to support the CFO team as for the P&C business. Based out of our regional hub in Singapore, this role reports to the Regional Head of Reserving, and will support both Group and local reporting for various branches across Asia, with a short-term focus on IFRS17...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive **to join our team! As a **Reservation Executive **, we rely on you to: - Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities - Assist to maintain effective booking processes and follow through guest...


  • Singapore WYNDHAM SINGAPORE HOTEL Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and enthusiastic Reservations Executive to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations, handling inquiries and bookings in a timing basis, displaying excellent...


  • Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    SCOPE Reporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a friendly, efficient and prompt...


  • Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    Roles & Responsibilities SCOPE Reporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a...


  • Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesSCOPEReporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage reservation requests - Monitor team to ensure...