IT Support Engineer

4 weeks ago

Singapore Ambition Full time
Overview

A global PE firm is seeking an IT Support Engineer for its Singapore office in a regional support capacity. The role involves delivering first-line and occasional second-line IT support across the firm's global infrastructure, ensuring consistent and professional service to staff and clients. You will be crucial in maintaining regular dialogue with clients, users, stakeholders, and vendors to bring innovation to the business.

Responsibilities

The role involves providing top tier services support for end users, applications, desktops, and infrastructure, with a focus on the local office and remote global support. It includes managing collaboration tools, mobile devices, and the full lifecycle of endpoints ensuring performance, security, and compliance. It also involves researching and implementing new technologies, resolving security issues in collaboration with infrastructure and security teams, and delivering end-user training to enhance digital skills.

Requirements

You should have a minimum of 4 years of global service desk experience, including application support. Strong customer service and soft skills are essential, along with proficiency in cloud technologies, automation, software deployment and innovation. Experience in financial services environments would be advantageous.

To Apply

Apply with CV via job advertisement

Wayne Wong | Senior Consultant

Email:

Licence Number: 10C5117 | EA Registration Number: R

Job details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Staffing and Recruiting
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