Digital Business Analyst

3 weeks ago


Singapore Virtusa Full time
Overview

We are seeking a senior business analyst to join the Digital Resiliency Engineering (DRE) division of the Government Productivity Engineering (GPE) Group. You will lead the end-to-end discovery, requirements gathering, and use-case analysis for new divisions and teams onboarding to our platform. You will act as both a strategist and a connector, shaping business needs into actionable insights and ensuring seamless collaboration across stakeholders.

Responsibilities
  • Lead discovery phases across divisions identifying stakeholders, defining scope, business cases, risks, KPIs, and solution options
  • Facilitate workshops eliciting functional and non-functional requirements through interviews, observation, Joint Requirements Development, and prototyping
  • Define and document comprehensive use cases, workflows, process maps, user stories, data mappings, and acceptance criteria
  • Collaborate with engineering, product owners, UX, and delivery teams to ensure clarity and accurate translation of requirements into design and implementation
  • Perform analysis on business processes and data to identify inefficiencies, propose solutions that optimize operations or reduce cost
  • Manage stakeholder alignment, expectations, and effective communication across business units, technical teams, and leadership
  • Support UAT and change management activities ensuring solutions meet business objectives and are successfully adopted
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
Industries
  • IT Services and IT Consulting
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