Technical Community Manager

3 days ago

Singapur, Singapore TRON DAO Full time

We are seeking a passionate Technical Community Manager to join our team in fostering a thriving open-source ecosystem around our blockchain projects. This pivotal role bridges our internal engineering teams with the global developer community, ensuring effective collaboration, technical support, and the ongoing growth of our open-source initiatives.

In this role, you will be responsible for managing and growing our core communities across various platforms such as Github, Discord etc., offering technical guidance and promoting best practices in blockchain development. You will also play a key role in managing open-source repositories, creating high-quality technical content, and building strong relationships with core contributors to enhance the success of our open-source projects.

Job Responsibilities
  • Manage and grow the TRON core community.
  • Engage and coordinate with community developers.
  • Monitor industry trends and competitor strategies to provide actionable insights for community operation improvements.
  • Respond to community users' technical inquiries about the TRON ecosystem.
  • Gather user feedback and collaborate with the technical team to drive experience improvements.
  • Draft and maintain technical FAQ documents to build a self-service support system for the community.
  • Assist in producing in-depth articles analyzing developments within the TRON ecosystem.
  • Help create technical tutorials, infographics, and video content to lower the barrier to entry for new developers.
Job Requirements
  • Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields.
  • Minimum 3 - 5 years of experience in technical roles, preferably with experience in operating or managing Web3 communities or developer relations in the blockchain or open-source space.
  • Proficiency in software development practices and familiarity with open-source technologies. Strong understanding of GitHub and open-source community operations, particularly within blockchain ecosystems.
  • Effectively bilingual in English and Mandarin with emphasis on excellent written and spoken English communication skills to produce high-quality technical content and engage with a global audience.
  • Knowledge of open-source community development rules, with the ability to build and maintain relationships with core contributors and developers.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Technology, Information and Internet
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