Executive Director, Department Head, Business Management Support, Central Operation Office

• The role in Group Technology and Operations (T&O) involves managing the bank's operational processes and supporting various banking delivery channels. As a Management position in DTI, you will oversee the enabling functions of the organization with multiple Team Heads reporting to you. Your responsibilities will include managing General Procurement, Real Estate & Administration, BCM, Risk & Info Security, Tech Services, Legal Compliance & Secretarial, Strategic & Marketing Communications, Innovation & Central PMO.Constant positive engagement with the CEO, T&O Department Heads in DTI, and Functional leads in India is crucial to ensure the smooth functioning of all teams and to meet DTI objectives. This is a people manager role overseeing direct reports of 10 VPs & above and a team of 40+ permanent hires & approximately 40 contract staff.Key Accountabilities:- Provide leadership to ensure regulatory & group compliance requirements are met- Act as the Go-To person for driving multiple entity level initiatives & projects- Build a scalable & motivated support organization to meet evolving business requirements- Collaborate with regional team & India team to achieve Group objectivesJob Duties & Responsibilities:- Ensure day-to-day operations of all support functions are carried out efficiently- Plan, prioritize & prepare for audits (internal & external)- Manage transaction processing teams and ensure KRIs are met- Oversee compliance and regulatory functions to ensure 100% adherence- Foster relationships with regional and India teams for knowledge sharing and best practices- Identify automation opportunities and process improvements for scaling & growth- Demonstrate strong people management & stakeholder management skillsRequirements:- 20+ years of experience in leading & managing diverse teams- Ability to engage with Business leaders and ensure compliance & business needs are met- Professional degree with MBA preferred- Exposure to SEZ / STPI related entities desirable- Strong communication & openness to feedback- Willingness to grow with the organizationCore Competencies:- Dependability, Adaptability/Flexibility, Cooperation, Tolerance, Integrity, Empathy, Leadership, Persistence, Analytical Thinking, InitiativePrimary Location: India-Telangana-Hyderabad - DAH2Job: COO Office/Business Mgt & SupportSchedule: RegularJob Type: Full-timeJob Posting: Jul 14, 2025, 10:30:00 AM,

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• Executive Director, Department Head, Business Management Support, Central Operation Office

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