Senior/Staff Engineer, Customer Genius

3 weeks ago

Singapur, Singapore OKX Full time

Senior/Staff Engineer, Customer Genius at OKX Join to apply for the Senior/Staff Engineer, Customer Genius role at OKX . OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Overview About OKX: At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team The Platform Service team is responsible for building products and tools for the growth of the global business, helping more users around the world embrace encrypted assets, as well as to help support the platform business to achieve rapid growth in more regions. The incumbent would be part of our Customer Genius product team to help build, scale and create next level support products such as chat bots and related products essential to a Customer Genius center. Responsibilities Design and Development of cutting-edge chat bot and support related products on the exchange platform Work closely with Product, Design and Marketing teams to drive rapid innovation in cross-functional teams Build high availability high performance distributed service Improve technology best practices and code reviews for peers Build company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities. The Customer Support System includes operation ticket management, instant messaging, chatbot, help centers and customer data analysis etc. Requirements Bachelors in Science / Technology / Engineering / Mathematics Experience in Microservices/ API development with Java/SpringBoot/SpringCloud Knowledgeable in multi-threading and distributed architecture. Understanding of mainstream messaging frameworks including Kafka etc. Solid experience with relational databases Comfortable with cloud-based Linux environment Experience in practicing automated testing and continuous integration Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice. Seniority level Mid-Senior level Employment type Full-time Job function IT Services and IT Consulting Referrals increase your chances of interviewing at OKX by 2x Get notified about new Senior Staff Engineer jobs in Singapore, Singapore . Technical support (Open to Fresh/ Junior) Technical Support Traineeship ( ) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

  • Senior Staff Engineer, Customer Genius

    3 weeks ago

    Singapur, Singapore OKX Full time

    Join to apply for the Senior Staff Engineer, Customer Genius role at OKX OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKXAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto...

  • Senior/Staff Engineer, Customer Genius

    2 weeks ago

    Singapur, Singapore OKX Full time

    About OKX Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions...

  • Senior Staff Engineer

    3 weeks ago

    Singapur, Singapore NEAR Full time

    OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto...

  • Senior/Staff Engineer, Customer Genius

    3 weeks ago

    Singapur, Singapore OKX Full time

    OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto...

  • Senior Staff Engineer, Customer Genius

    4 weeks ago

    Singapur, Singapore OKX Full time

    OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto...

  • Senior/Staff/Principal Engineer

    1 week ago

    Singapur, Singapore Canonical Full time

    Join to apply for the Senior/Staff/Principal Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Senior/Staff/Principal Engineer role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and...

  • Senior/Staff Software Engineer

    2 weeks ago

    Singapur, Singapore YouTrip Full time

    YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. Our consumer and business...

  • Senior/Staff Software Engineer

    2 weeks ago

    Singapur, Singapore YouTrip Full time

    YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. Our consumer and business propositions...

  • Senior/Staff Full Stack Engineer

    1 week ago

    Singapur, Singapore F.estate Full time

    We are a rental marketplace transforming how landlords, tenants, and service providers manage long-term rentals. We’re looking for a Senior/Staff Full Stack Engineer in Singapore to help build and scale our platform. Tasks Design, build, and maintain core product features across web and mobile apps. Lead technical decisions and contribute to system...

  • Senior/Staff Rust Engineer

    2 weeks ago

    Singapur, Singapore Get Express Vpn Full time

    Our Core VPN Team is hiring a Senior/Staff Rust Engineer We’re looking for engineers passionate about building cross-platform networking components. Ideally, you will bring us the latest evolutions in the domain in order to deliver industry-leading VPN performance and features. You'll be working on our servers and client apps, and will have access to...