Business Support Officer

5 hours ago


Singapur, Singapore TUCKER MEDICAL PTE. LTD. Full time

Key Responsibilities 1. Outstanding Claims and Reconciliation Track and follow up on all outstanding insurance invoices to ensure timely settlement. Monitor claim status and liaise with insurers to resolve rejections, delays, short payments, or discrepancies. Coordinate with providers and patients when additional documents or clarifications are required by insurers. Conduct follow-ups on claims outstanding. Support and update the daily reconciliation report of insurance claims and payments. Review insurer remittance advice and reconcile payments against clinic invoices. Assist the care coordination team with insurance-related inquiries for both self-pay and insured patients. 2. Office Support and IT Administration (Support Role) Assist with ad-hoc IT-related requests as needed. Support monitoring of office supplies and ensure timely replenishment. Assist in digitally scanning and organizing billing invoices and other documentation for efficient record‑keeping and processing. Qualifications & Skills Diploma in any discipline Background in customer service, insurance claims, reconciliation, or healthcare administration will be an advantage. Strong organizational, problem‑solving, and multitasking abilities. Effective communication and interpersonal skills. Detail‑oriented, with strong focus on accuracy in documentation and financial reconciliation. Proficiency in Google Workplace, Microsoft Office Suite (Excel, Word, Outlook), with familiarity in IT systems, including Mac/iOS. Working Hours Monday to Friday: 9 AM to 6 PM Saturday: 9 AM to 1 PM (Alternate) #J-18808-Ljbffr



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