Subject Matter Expert Spain Customer Service 19-August-2025
4 days ago
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
- Coach and mentor new hire representative at a minimum 1:15 ratio during class room training and nesting phase on the floor
- Support Team Leader in communicating process and policy changes effectively to operations teams
- Escalate issues impacting operations productivity or quality and identify process/system/tool/policy improvement opportunities
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
- Enforce Project's Terms of Use by carefully monitoring reports of abuse on the site
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
- Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in related field.
- Preferable with 2 years of working experience in the related field is required for this position
- High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each ‘Rep’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Project’s abuse standard policies and training materials
- Must be familiar with using MS Office including Excel
- Excellent verbal and written communication skills in English and the language of the supporting market.
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
Job Segment: BPO, Advertising, Quality Manager, Operations, Marketing, Quality
-
Generator Subject Matter Expert
4 days ago
Singapur, Singapore Meta Full timeJoin to apply for the Generator Subject Matter Expert role at Meta 2 weeks ago Be among the first 25 applicants Join to apply for the Generator Subject Matter Expert role at Meta Meta is seeking a Generator Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our Data Centers serve as the foundation upon which our software...
-
Subject Matter Expert
2 days ago
Singapur, Singapore SUPA Full timeOverview SUPA helps companies worldwide in enhancing generative AI with diverse human feedback through our data labeling, visualization, and insights platform. We also build, reinforce, and generate labeled data for Computer Vision (CV) models. We service the data labeling sectors across the medical, construction, retail, and robotics fields. SUPA has...
-
Singapur, Singapore Iinizio Full timeJob Title - Secondary / Subject / Middle and High School Teachers (All Subjects)Location : SingaporeStart date : August 2025 Job overview Job Requirements Knowledge: Evidence of up-to-date knowledge of the Cambridge/British Curriculum/American/Common Core Curriculum, depending on the curriculum followed by the school. Understanding of the significance of...
-
Math Subject Matter Expert
4 days ago
Singapur, Singapore Trilogy Full timeCan you see the patterns in numbers that others miss Imagine harnessing that insight, combined with cutting-edge AI, to revolutionize how millions of students learn mathematics. At 2 Hour Learning, we're not just talking about the future of math education - we are coding it into reality.We are seeking a math expert to spearhead our efforts in transforming...
-
IP Networks Subject Matter Expert
4 days ago
Singapur, Singapore Nokia Full timeJoin to apply for the IP Networks Subject Matter Expert role at Nokia 4 days ago Be among the first 25 applicants Join to apply for the IP Networks Subject Matter Expert role at Nokia Job DescriptionAs a member of the IP Customer Engineering team, this role focuses on the successful delivery of technical deployment projects for Nokia's Network...
-
Singapur, Singapore TDCX Group Full timeTechnical Customer Service Specialist with English Posted date 13 Aug 2025 #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start...
-
Singapur, Singapore TDCX Group Full timePress Tab to Move to Skip to Content Link Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to...
-
Singapur, Singapore TDCX Group Full timeTechnical Product Specialist with Portuguese Posted date 7 Aug 2025 Technical product specialist with Portuguese #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome,...
-
Singapur, Singapore TDCX Group Full timeTechnical Product Specialist with Italian Posted date 13 Aug 2025 Technical Product Specialist with Italian #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse...
-
Singapur, Singapore TDCX Group Full timeTechnical Product Specialist with French Posted date 7 Aug 2025 Technical product Specialist with French #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse...
