Director, Subject Matter Expert

About the role This role is based in Singapore and focuses on Bioprocessing leadership and subject matter expertise. What you will get An agile career and dynamic working culture. An inclusive and ethical workplace. Compensation programs that recognize high performance. Daily company bus from the MRT location near your home to and from the Tuas site. Fully paid medical insurance, and option to enroll family members at partially subsidized premiums. Shift allowances. Our full list of global benefits can be found here: What you will do Manage a field-based technical and scientific support team; define goals and KPIs to integrate Lonza products and services into therapy development and production processes. Assist customers with bioprocessing workflow design and troubleshooting; collaborate to create value-adding solutions. Support sales and marketing for all bioprocessing-related products, including training for Lonza personnel and customers. Deliver presentations at technical and scientific seminars, conferences, academic institutions, customer sites, and webinars; generate white papers and support benchwork activities at customer sites. Support in-field tests for new products and participate in Voice of Customer (VOC) surveys. Develop cross-functional activities with other Lonza business units, especially Mammalian. Participate in external forums to stay abreast of industry trends (e.g., Share groups, LinkedIn groups). Maintain understanding of the latest Media Solutions opportunities and trends; inspire the Bioscience organization with new possibilities. Establish and report engagement metrics and KPIs; develop reports with recommendations and insights; analyze competitor performance and make recommendations for Bioprocessing Solutions efforts. Other duties as assigned. What we are looking for Master’s degree or PhD in Biology, Chemistry, Biochemistry, or equivalent. Highly experienced (10+ years) in industrial application of mammalian cell culture and related markets. Build and manage a high-performing team. Extensive practical experience in industrial bioprocessing methods and workflows within life sciences.Demonstrated success in building customer relationships and understanding customer needs. Strong passion for and in-depth knowledge of cell biology and cell analysis. Ability to articulate product benefits and values, branding, marketing, and creative strategies. Excellent written and verbal communication and presentation skills. Strong strategic thinker with conceptual strategy and project leadership capabilities. Data interpretation and analysis skills. Ability to interface and command attention at the C-suite level. Fluent in English; additional languages preferred. Commercial acumen and business savvy. Detail-oriented, highly driven, and motivated; strong organizational skills. Ability to work in a global team and lead projects effectively. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now. #J-18808-Ljbffr