Regional Food Coordinator

3 weeks ago

Singapur, Singapore JLL Full time

Overview

Join to apply for the Regional Food Coordinator role at JLL .

Responsibilities and qualifications outlined below reflect the requirements for this role as described in the original job description.

Responsibilities
  • Serve as the primary point of contact for client food program leaders.
  • Lead regular business reviews (monthly, quarterly) to report on performance, insights, and innovations.
  • Collaborate with the client to evolve service strategy based on feedback, budget, and usage trends.
  • Manage and coach the on-site vendor team; ensure staffing levels meet contractual requirements.
  • Oversee training and development plans for new onboarding BPOs.
  • Ensure team culture reflects client expectations (e.g., hospitality mindset, professionalism).
  • Guide and support on-site teams (e.g., food coordinators, chefs, catering leads) to ensure service excellence.
  • Track and report key metrics (e.g., satisfaction scores, participation rates, food waste, budget variance).
  • Identify service gaps and lead resolution planning in collaboration with on-site leads.
  • Support internal and external audits and take corrective actions when required.
  • Ensure vendors and subcontractors align with the client’s ethical and operational standards.
  • Ensure food safety processes are managed, mitigated and prevented.
  • Recommend and implement service innovations (e.g., new menu concepts, sustainability initiatives).
  • Collaborate on seasonal campaigns, wellness themes, or cultural events aligned to the client\'s goals.
Qualifications
  • Minimum of four years of relevant experience in office operations within the Food and Beverage industry. A background in hospitality or business is preferred.
  • Demonstrated strong organizational abilities, proficiency in multi-tasking, and the capacity to prioritize tasks effectively in a busy and dynamic work environment. Excellent verbal and written communication skills.
  • Capacity to maintain high energy levels in a fast-paced setting, with a keen attention to detail. Possesses strong analytical, problem-solving, and financial skills.
  • Outstanding interpersonal skills, a good sense of teamwork, and the ability to collaborate effectively with a diverse group of individuals across various job functions.
  • Upholds principles, is adaptable, resourceful, and has a positive mindset towards customer service.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Management and Manufacturing
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