VP, Wealth Client Segment Control Testing Leader

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We're currently looking for a high caliber professional to join our team as VP, Wealth Client Segment Control Testing Leader - Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst - C13) based in Singapore. This role provides opportunities to grow with extensive on-the-job training and exposure to senior leaders, along with a focus on quality assurance and risk management within Citi's Global Banking footprint.

Position summary: Individuals in Quality Assurance, Monitoring & Testing assess outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes development and execution of Monitoring and Testing for controls such as control design assessment, operational effectiveness design for monitoring/testing tools, and execution of monitoring/testing tools to assess the effectiveness of key controls addressing defined risks.

In this role, you're expected to:

• Support assessment of activities and processes per Policies, Standards and Procedures to strengthen risk management quality
• Conduct routine testing of internal activities and processes to ensure adherence to quality standards and identify risk or non-compliance
• Review stakeholder/client feedback and respond to quality assurance complaints or issues in a timely and efficient manner
• Support quality testing for business function quality control and transformation lead quality control post activity/process
• Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools
• Assist in reporting quality control outcomes and control effectiveness to top management and relevant stakeholders
• Stay up-to-date with the latest quality assurance testing tools and strategies
• Understand Citi's Risk & Control framework and fundamentals of Risk
• Support end-to-end monitoring of controls as defined in Risk Management policy
• Participate in the review and challenge process for effective design and management of controls to mitigate risks, including implementation, operation, monitoring, handling deficiencies, and escalation
• Help embed risk and control responsibilities within Central Testing Utility
• Involve in CMDA meetings and assist in drafting procedures
• Identify monitoring breaks and suggest enhancements
• Assess risk when business decisions are made, ensuring compliance with laws, rules and regulations, and ethical standards; escalate and report control issues with transparency and supervise teams

Qualifications / Skills

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in financial services
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution of controls
• Proven experience in control-related functions in financial services
• Proven experience implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities
• Strong verbal and written communication skills with ability to engage at senior management level
• Strong problem-solving and decision-making abilities
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office, especially Excel, PowerPoint, and Word
• Bachelor's degree; Master's preferred

Job details:

• Job family: Controls Governance & Oversight
• Job function: Quality Assurance, Monitoring & Testing
• Employment type: Full-time
• Industry: Banking, Financial Services, Investment Banking

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Equality statement: Citi is an equal opportunity employer. Qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.