IT - Lead Service Owner Security (F/M/X)

Overview

Job ID
32824

IT - Lead Service Owner Security (F/M/X)

Regular

Bollate, Italy; Lisbon, Portugal; Singapore, Singapore; Bangkok, Thailand

My candidate profile (

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking for

A skilled and visionary Security Service Lead to manage and transform our global security infrastructure. In this role, you will take ownership of key security services—including firewalling, SASE, and network security—ensuring operational excellence while leading a team of security engineers and service providers. You will play a critical role in shaping the strategic roadmap and delivering secure, scalable solutions aligned with Syensqo’s business needs.

You can count on us to

• Involve you in a transformation journey focused on innovation and operational excellence

• Offer a collaborative environment where your expertise makes an impact

• Provide autonomy and support for you to lead technical developments

• Encourage your growth through continuous learning and development opportunities

Responsibilities

• Lead operations and team performance

• Manage a team of security engineers, managed service providers, and vendors to deliver secure and reliable services

• Act as the main point of contact for all security services, handling business needs, improvements, and service requests

• Ensure SLAs are met for both operational and service-level requests

• Drive strategy and service transformation

• Define and implement a vision and roadmap for transforming and enhancing our security infrastructure

• Own the service backlog, prioritizing improvements and aligning with business objectives

• Collaborate with internal stakeholders to align security services with organizational needs

• Service ownership and lifecycle management

• Oversee the lifecycle of security products: firewalls, secure web gateways, remote connectivity, and more

• Maintain an accurate Configuration Management Database (CMDB) and ensure effective asset management

• Develop and maintain a comprehensive service catalog, including defined workflows and processes

• Budget and vendor management

• Manage contracts and renewals in partnership with procurement and third-party vendors

• Track and optimize Total Cost of Ownership (TCO) for all security-related products

• Monitor and manage service budgets for cost-efficiency and strategic investment

• Security assurance and compliance

• Implement security measures that ensure high levels of protection across services

• Conduct annual audits and penetration tests to evaluate and strengthen the security posture

• Provide security performance reporting to the cybersecurity team

Technologies you’ll work with

Zscaler (ZIA, ZPA, ZDX), Palo Alto & Fortinet firewalls, Cisco SD-WAN, Cisco ISE, AWS, Azure, EntraID

You can count on us to

• Involve you in a transformation journey focused on innovation and operational excellence

• Offer a collaborative environment where your expertise makes an impact

• Provide autonomy and support for you to lead technical developments

• Encourage your growth through continuous learning and development opportunities

You will bring

• A Bachelor’s degree in Information Technology or a related field

• 8+ years of experience in IT, with at least 3 years in security service management

• Demonstrated experience leading security initiatives in large-scale, complex environments

• Deep technical knowledge of firewalling, SASE, and network security technologies

• Exceptional communication skills, with the ability to engage and influence at all organizational levels

• Excellent problem-solving abilities focused on operational excellence and security impact

• Ability to manage multiple priorities in a fast-paced, evolving environment

• Fluency in English; additional languages are a plus

You will get

• Competitive salary and benefits package

• 16 or more weeks of maternity/paternity/co-parenting leave in line with local regulations

• Training platform accessible to all employees

• Free access to language courses (24 languages available)

• Free well-being sessions (physical and psychological)

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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