Customer Service Manager
1 day ago
Duties & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the shop Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters Maintains a positive, empathetic, and professional attitude toward customers at all times Attends to and communicates promptly to address customers' queries at the most excellent approach Acknowledges and resolves customer feedback and concerns Knows products inside and out to answer product queries Communicates and coordinates with team and management Ensures customer satisfaction and increases customer retention Gathers customer satisfaction levels and feedback on customer services for continuous improvement Provides feedback on the efficiency of the operations and customer service process Qualifications Bachelor's Degree in Business, Commerce or relevant fields Three (3) to five (5) years of leadership and management experience in customer-service-related capacity Consistently well-groomed according to the high appearance standards of the salon and the company High degree of professionalism in customer service Exceptional people skills High standards of customer communication skills Prior experience in the beauty line preferred Ability to stay calm and excellent in handling difficult customers Computer literate
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Customer Service Manager
1 day ago
Singapur, Singapore SINGAPORE PIPING ENGINEERING PTE. LTD. Full timeAbout the Role We are seeking a proactive and experienced Customer Service Manager to lead our customer support team and ensure exceptional service delivery across all channels. You will be responsible for managing daily operations, driving service excellence, coaching the team, and resolving escalated issues while continuously improving processes to enhance...
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Customer Service Manager
1 day ago
Singapur, Singapore INITIA MANAGEMENT PTE. LTD. Full timeDUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the shop Provides professional...
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Customer Service Manager
1 day ago
Singapur, Singapore KAFFE GLOBAL PTE. LTD. Full timeResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers' demands and queries with excellence. To gather and retain customer information Communicate and coordinate with the team and management to...
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Customer Service Manager
1 day ago
Singapur, Singapore TASTY RICE PTE. LTD. Full timeRoles & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the shop Provides professional...
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CUSTOMER SERVICE
1 day ago
Singapur, Singapore PROTECH ALLIANCE LLP Full timeJob Highlight Basic Salary + Commission + Variable Performance Bonus 5 days work week Medical Benefits Staff Purchase Discounts Responsibilities: Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation Recommend the ideal Computer Components to customer according to their individual preference through knowledge...
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Data & AI Scientist (Singapore-based)
3 days ago
Singapur, Singapore Momos Customer Engagement Full timeOverview Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally. At Momos, our core...
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Assistant Director
3 weeks ago
Singapur, Singapore Moody's Investors Service Full timeAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world...
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CUSTOMER SERVICE
1 day ago
Singapur, Singapore PREMPLAS TECHNOLOGIES PTE. LTD. Full timeProviding introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they're still satisfied with their purchases Letting patrons know about additional products or services that might...
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Legal Service Officer
2 weeks ago
Singapur, Singapore Singapore Legal Service Full timeWhat the role is The Legal Service is conducting a targeted recruitment exercise for candidates interested in a career as a Legal Service Officer and appointment as Head of Knowledge Management at the Attorney-General's Chambers. The Attorney-General’s Chambers("AGC") is committed to enhancing the rule of law and maintaining the integrity of Singapore’s...
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Customer Service Representative
1 day ago
Singapur, Singapore GAIAX INTERNATIONAL PTE. LTD. Full timeIntroduction:As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration...