SENIOR/TRAVEL CONSULTANT

2 weeks ago


Singapur, Singapore CORPORATE TRAVEL MANAGEMENT (S) PTE. LTD. Full time

Roles and Responsibilities: Ensure consistent service levels applicable to the SLA Ensure that service level agreement are met Maintain high level as of service standards consulting skills by offering dedicated and professional customer service and constantly monitoring changes and updates. Arrange travel services to clients not limited to air tickets issuance, arrange visa, and other specific travel requirements. Communicate corporate deals and offered best airfares option or alternative route of travel Planning and creation of client itineraries, ensure itineraries and air tickets are issued timely and accurately. Ensure all client’s company profile and travellers data are kept updated regularly Responsible for accurate data entered into GDS and mid office system for accurate for both financial and clients’ data reporting Process refunds and/or invoices in a timely manner To understand client’s travel policy and advise business travellers when necessary. Attend relevant internal training sessions as identified, run externally and internally to keep your technical and professional knowledge current Maintain a positive attitude towards fellow colleagues, managers and clients at all time Ensure a good relationship is developed with airline, hotel and car representatives and associated personnel. Utilise these relationships to gain best service and arrangements for the customer and our company Other duties and responsibilities assigned by Operations Team Manager #J-18808-Ljbffr



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