Manager (Order-To-Cash)
2 weeks ago
Interested applicants are invited to apply directly at the NUS Career Portal Your application will be processed only if you apply via NUS Career Portal We regret that only shortlisted candidates will be notified.Job Description: About Us Join the National University of Singapore (NUS) Finance Team - Where Innovation Meets ExcellenceAt NUS, the Office of Finance stands as a dynamic and strategic partner, driving financial sustainability and operational excellence. Our team plays a crucial role in overseeing financial planning, optimising resources, and enabling the University's ambition and innovation.We are at the forefront of formulating, reviewing, and analysing the University's operating, strategic, and capital budgets. Through strong governance, robust financial processes, and cutting-edge systems, we ensure every dollar is put to its best use, fueling research, education, and transformation.Why Join Us?Make an Impact: Play a key role in shaping financial strategies that influence the University's growth and global standing.Growth & Development: We believe in continuous learning, offering mentorship, career development, and upskilling opportunities.Collaborative Culture: Join a high-performing team that values trust, innovation, and excellence.Finance Transformation: Be part of initiatives leveraging SAP S4 Hana, AI-driven analytics, and digital finance solutions to drive efficiency and future-ready finance operations.If you are passionate about finance, thrive in a dynamic environment, and want to be part of a team that drives meaningful impact, we'd love to hear from youJoin us and be a part of shaping the future of finance at NUSWebsite: Description We are seeking an experienced and proactive Accounts Receivable Manager to join our Order-to-Cash (OTC) team. The successful candidate will report to Order-to-Cash Lead and lead the Accounts Receivable function and play a key role in strengthening credit management, receipting accuracy, and process governance. This role requires a hands-on leader who can drive process and system implementation projects, champion continuous improvement, and leverage technology to enhance efficiency and financial control. The incumbent will collaborate closely with internal stakeholders and customers to resolve invoice issues, support business initiatives, and ensure robust operational governance within the OTC function.Duties & Responsibilities:Accounts Receivable Management Establish and maintain a structured credit control framework, including credit evaluation, monitoring, and follow-up processes to manage customer credit risk. Develop, document, and enforce credit policies and procedures in alignment with organizational objectives and governance standards. Lead credit control activities such as credit assessment, limit management, and monitoring of overdue accounts. Oversee the timely and accurate receipting of payments and reconciliation of customer credit balances in SAP. Partner with internal stakeholders to implement process and system enhancements related to Accounts Receivable (AR), credit management, and reporting. Drive continuous improvement initiatives to enhance efficiency, accuracy, and customer experience across the Order-to-Cash (OTC) cycle. Driving Prompt Payments & Stakeholder Management Work with internal departments to monitor and resolve outstanding invoices promptly. Liaise with customers and finance teams to address
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