Customer Service Manager

CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOH Singaporean or Singapore Permanent Resident only Responsibilities Performs opening of front desk activities. Receive members / guests at the counter. Check the member’s membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities...

Job Description / 职责描述： Serve as the first point of contact for walk-in customers requiring watch servicing and repair作为客户进店的第一接待人，提供钟表维修与服务咨询 Explain service procedures, timelines, and basic technical information to customers向客户讲解维修流程、预计时间及基础技术说明 Recommend...

Key Responsibilities Develop and implement a customer service strategy aligned with the company’s business objectives. Lead and mentor a team of customer service representatives, ensuring high performance and engagement. Establish and track KPIs to measure service quality, response times, and customer satisfaction. Optimize customer service processes,...

About Us: With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every...

Duties & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the shop Provides professional...

Responsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate with the team and management to...

Job Overview: We are seeking a dedicated and experienced Customer Service Manager to lead our front-of-house team and ensure a premium, client-centered experience at our aesthetic clinic. You will be responsible for overseeing the daily operations of the reception and client service team, handling client concerns, optimizing appointment scheduling, and...

Responsibilities Ensure outstanding customer service by setting high standards, training staff and monitoring service quality Manage and resolve guest complaints professionally and efficiently Oversee daily restaurant operations, including front-of house staff scheduling and performance. Collaborate with the kitchen and management team to ensure...

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry • Communicating with customers via telephone, WhatsApp, email face-to-face and social media • Keeping records of discussions or correspondence with customer • Handling customer’s feedbacks • Improving customer service procedures,...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Future Electronics Recruiting Specialist @ Future Electronics, a WT Microelectronics Company | Talent Acquisition, HR About the Role The Customer Service Specialist is focused primarily on ensuring that all the sales support and service activities are...