IT Coordinator

Overview Pixalate is an online trust and safety platform that protects businesses, consumers, and children from deceptive, fraudulent, and non-compliant mobile, CTV apps, and websites. Our software and data have been used to unearth multiple high-profile criminal and illegal surveillance cases. Our team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore. About The Role Pixalate is looking for an IT Coordinator to administer and maintain user systems globally and support our office located in Singapore. The IT Coordinator will be responsible for providing technical support to employees, managing and maintaining Pixalate’s computer systems and networks, and troubleshooting hardware and software issues. This role will work closely with Operations and HR to support employees’ connectivity both remotely and in office. Responsibilities Equipment ordering, set up, and shipping Maintaining an accurate account of equipment inventory Coordinating with outside vendors for equipment maintenance Troubleshooting equipment both remotely and in-office, including laptops, printers, routers, phones, etc. Working knowledge of JAMF, Microsoft, Adobe, JIRA New employee tech setup and training, including: setting up company accounts such as email, groups, logins, and passwords; phone setup (as necessary); set up and programming of laptop with pre-installed platforms; setup digital property keycard access Security setup Qualifications 2+ years experience in IT support, supporting both on-site and remote users Strong attention to detail Ability to work flexible hours Working knowledge of JAMF, Microsoft, Adobe, JIRA Benefits Monthly internet reimbursement Casual, remote work environment Hybrid, flexible hours Opportunity for advancement Being part of a high-performing team that wants to win and have fun doing it Extremely competitive compensation Seniority level Associate Employment type Full-time Job function Information Technology and Strategy/Planning Industries Technology, Information and Internet, Software Development, and Advertising Services Referrals increase your chances of interviewing at Pixalate. #J-18808-Ljbffr