Restaurant Supervisor

6 days ago

Singapur, singapore NEW NORTHEAST CHEF HE PTE. LTD. Full-time
  • Managing a team of representativesoffering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought toyour attention.
  • Creating policies and procedures.
  • Planning the training and standardizationof service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individualrepresentatives and of the team.
  • Conducting quality assurance surveys withcustomers and providing feedback to thestaff.
  • Possessing excellent product knowledge toenhance customer support.
  • Maintaining a pleasant workingenvironment for your team.