Collections Executive | 6 Months contract
3 weeks ago
Job Summary: The Collections Executive is responsible for Collections/Default Handling for lease and hire purchase portfolio. Knowledge and experience in collections/default handling processes. Responsibilities (Subjected all times to Company policy): Reaching out to overdue/delinquent customers via telephone and emails. Finding the most optimal way to convey the message and persuading the customer by applying your negotiation skill and innovative approach. Conduct extensive research to find contact numbers and email addresses of customers that cannot be reached. Manage the repossession and remarketing of vehicles processes. Ensure that collections activities are execute with high quality standards. Drive continued quality and process improvement to ensure achievement of targets Assist with administrative work, day – day customer service and contract administration support. Attend to customer enquiries and complaints professionally and timely via calls, emails and other digital platforms. Customer enquiries support loan enquiries, early termination quotation, loan details management and invoices preparation. Assist with other administrative functions to ensure loan processing and administrative processes. Liaise with various stakeholders (HPFLAS, LTA and other authorities.) Reporting – To prepare daily & monthly reports for disbursement. Ensure 4-eyes principle and segregation duties are adherence to, at all times. Perform any ad-hoc duties as assigned by your supervisor Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL SINGAPORE PTE LTD • RCB No. E • EA License No. 01C4394• Reg. R , EMILY YEO CHU YU #J-18808-Ljbffr
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Collections Executive
3 weeks ago
Singapur, Singapore PERSOL Full timeCollections Executive (6-Month Contract, Convertible | Up to $3,500 per month) Work Arrangement Duration: 6-Month Contract (Subject to Conversion) Working Hours: Mondays to Fridays, Office Hours Location: Guoco Tower (Tanjong Pagar) Job Summary The Collections Executive will be responsible for managing collection and default handling activities for the...
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