Flight Operations Team Leader, Singapore

Job Title: Flight Operations Team Leader

About Us

Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.

Our business is split into two key areas:

• Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
• Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.

With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.

The Role

As a Team Leader at Skyports, you will play a crucial role in our flight operations team. You will be responsible for operating our advanced drone systems for various services, including drone delivery, surveying, and surveillance. Your expertise in remote piloting, adherence to aviation regulations, and commitment to safety will contribute to the successful execution of our missions. You will collaborate closely with cross-functional teams, contribute to the development of operational procedures, and provide valuable insights and recommendations based on post-flight analysis.

Responsibilities

• Operational Management and Safety Oversight

a) Accountability for Team Output: Ensure the highest standards of safety and performance in training and operations

b) Team Readiness: Confirm that all team members are fully trained, qualified, and ready for their tasks

c) Equipment and Gear: Ensure team members are properly equipped for tasks in varying conditions

• Operational Planning and Execution

a) Flight Planning: Execute detailed flight planning based on Skyports' best practises and aircraft documentation

b) Infrastructure Oversight: Supervise the setup and safety of Takeoff and Landing Points (TOLPs), assigning Hub Operator (HO) leads to each

c) Weather Briefings: Conduct daily meteorological briefings to inform the team of environmental conditions

d) Team Brief: Conduct daily (start and end of day) pre-deployment and operational briefs

• Maintenance and Technical Assurance

a) Fleet Serviceability: Oversee aircraft airworthiness, ensuring maintenance meets Skyports standards

b) Maintenance Supervision: Direct maintenance activities, up to levels 1 and 2, if qualified

• Documentation and Compliance

a) Record Keeping: Maintain accurate operational records on platforms like Centrik, ensuring timely compliance with documentation protocols

b) Regulatory Adherence: Enforce strict adherence to Standard Operating Procedures (SOPs), aviation regulations, and laws

• Communication and Reporting

a) Communication Protocols: Manage team communication channels for effectiveness and proper use

b) Incident Reporting: Oversee the prompt submission of occurrence reports by team members

• Resource and Fatigue Management

a) Resource Planning: Manage team resource allocation for optimal utilisation and to prevent overextension

b) Fatigue Monitoring: Monitor team fatigue levels and human factors to ensure overall well-being

• Operational Competency

a) Personal Proficiency: Maintain currency and competency on at least one Unmanned Aerial System (UAS) platform

b) Operational Familiarity: Stay familiar with all operational areas to be ready to act as a qualified remote pilot

• Visitor Management and Briefing

a) Visitor Induction: Provide comprehensive safety briefings to visitors, outlining operational hazards and emergency procedures

Qualifications

• Regulatory Certifications

a) Hold a valid Unmanned Aircraft Pilot License (UAPL) Multi-rotor, up to 25kg

b) Familiarity with Singapore Air Navigation Order (ANO) and CAAS UAS regulatory requirements

• Technical Competency

a) Proficiency in flight planning tools, mission software, and UAS platforms used by the organisation

b) Familiarity with basic maintenance procedures, fleet documentation, and airworthiness assurance

• Operational Readiness

a) Ability to manage end-to-end field operations, including TOLP setup, crew briefings, and stakeholder communication

b) Capable of responding to in-field issues, making real-time decisions, and managing unforeseen disruptions

• Soft Skills

a) Ability to monitor fatigue, manage resources and maintain team morale and cohesion

b) Effective communication skills, both written and verbal, to collaborate with internal teams and clients

c) Self-motivated with a keen eye for detail and a commitment to delivering exceptional results

d) Excellent problem-solving skills and the ability to make quick decisions in dynamic situations

• Others

a) Hold a valid Class 3 driver's license

• Minimum of 3-5 years of experience in UAS operations, with strong record of safety and effective deployments
• Prior experience in tea leadership or supervisory roles in drone operations or aviation-related environments
• Demonstrate experience in mission planning, risk assessment, Concept of Operations (ConOps) development and safety management
• Flexibility to travel domestically and internationally for up to 8 weeks at a time to conduct on-site operations or training
• Familiarity with flight operations management platforms

Summary

The Team Leader is responsible for the overall safety, performance, and readiness of their team during training and operations, including all personnel and equipment both in the air and on the ground. This role oversees flight and operational planning, ensures team competency and equipment preparedness, and maintains strict compliance with safety protocols, SOPs, and aviation regulations.

The Team Leader is also expected to manage stakeholders on-site, respond to operational challenges with sound judgment, and ensure clear communication throughout. Additional responsibilities include maintenance oversight, resource allocation, fatigue monitoring, documentation, and maintaining proficiency on at least one UAS platform. This role is critical to ensuring mission success, stakeholder confidence, and operational integrity.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in an innovative and growing industry.
• A collaborative and dynamic work environment with ample opportunities for professional development.
• Flexible working arrangements and a supportive team culture.

How to Apply:

If you're passionate about drones and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you're a great fit for this role.

Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.