Technical Support Specialist

2 days ago

Singapur, Singapore MULTIDATA ENGINEERING PTE. LTD. Full time

At Multidata Engineering, we are a BCA-accredited company specializing in CCTV surveillance, access control systems, and integrated security solutions for hospitals and commercial facilities. Operating under the ME04 workhead, we serve a sector that is rapidly growing due to increasing demand for smart security and compliance-driven infrastructure. As part of our commitment to homegrown talent development, this role offers hands‑on experience in a future‑proof industry, with structured training on the latest technologies and clear career progression. You’ll be joining a team that values safety, innovation, and professionalism while supporting Singapore’s critical infrastructure. Role Overview Provide on‑site and remote technical support for CCTV, access control systems, and related installations . This role involves troubleshooting, maintenance, and assisting with installations to ensure smooth operations for clients. Key Responsibilities Install, configure, and maintain CCTV surveillance systems, access control panels, and related security devices . Respond to service requests and resolve technical issues promptly. Diagnose and troubleshoot hardware, cabling, and basic network connectivity problems. Perform routine maintenance and system checks at client sites, including hospitals and commercial buildings. Document all service activities and update job sheets accurately. Communicate clearly with clients and elevate complex issues to senior technicians or project managers. Ensure compliance with bizSAFE safety protocols and company standards during all tasks. Requirements Education: NITEC / Higher NITEC / Diploma in Electrical, Electronics, or IT. Experience: Happy to support the start/restart of your career. Skills: Basic troubleshooting and repair skills for CCTV and access control systems.Ability to read wiring diagrams and follow installation instructions.Good communication and customer service skills.1–2 years in technical support or installation of security systems in government infrastructure is an added advantage. Other: Physically fit and willing to travel to customer sites.Comfortable working under tight timelines. What We Are Looking For Homegrown talent eager to learn and grow in a stable industry. Individuals who take pride in hands‑on work and delivering quality service. Team players with a positive attitude and commitment to safety. Why Join Us Commitment from management to support local talent. Clear growth path with mentorship and continuous learning opportunities Access to new technology and industry best practices. #J-18808-Ljbffr

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