IT Solution Delivery Lead, APAC

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Singapore, SG

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

IT Solution Delivery Lead (APAC)

In this role, you will be reporting to the Head of IT Solution Delivery (Digital & Innovation) for APAC, leading and managing the delivery of IT solutions, ensuring successful project execution, stakeholder management, and continuous improvement of delivery processes. Be subject matter expert in the Solution Delivery function while coordinating the execution of projects to ensure successful implementation and delivery of IT solutions based on the defined business demands.

The said candidate will be responsible for project management, requirement analysis, solution design, resource management, risk management, stakeholder communication, quality assurance, and change management throughout the project lifecycle. The role of solution delivery manages the end-to-end process of delivering IT solutions, from initial concept to implementation by teaming up with our IT Business Engagement and moving the desired IT solutions towards IT Infrastructure & Applications Operations team once it is being implemented.

Main Responsibilities

• Direct activities to ensure work adheres to business requirements, including processes, procedures, standards, acceptance criteria and change control processes as defined by CMA CGM IT.
• Design and deliver innovative costs effective application solutions to meet business requirements.
• Assess, source, and deliver right IT/digital solutions or integrate leading technologies into IT/digital solutions to enable and deliver business value.
• Design IT/Digital solutions with internal business and external tech partners/vendors
• Work as Project Manager for general IT/Digital projects following both waterfall and agile project management methodologies and standard practices, with preferences of commercial related functional knowledge and relevant project experiences
• Lead and perform secondary support of running digital platforms
• Lead and perform regular and AdHoc BI related operations and deliveries
• Assist project managers and Business Engagement/ Delivery Managers with IT commercial activities such as PR/PO and contracting processes and the consolidated reporting and analysis of such.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Excellent communication skills to effectively interact between different IT teams and internal customers while translating complex technical concepts (headless architecture, API Based projects) into understandable terms and build consensus among diverse groups.
• Desired project management certifications (PMP, scrum master, Prince2 or equivalent), including planning, organizing, and executing IT initiatives.
• Proven with more than 10 years of experience in a similar role as a Solution Manager, preferably in a large organization, where you have successfully executed digital enablement initiatives/projects.
• Proven prior experience in managing third party resources and services for offshore support and development of IT applications.
• Possess technical and functional knowledge of BI/RPA/PowerApps and E-com solutions framework with prior experience on managing Applications Portfolio and landscape.
• Knowledge/experience in the Shipping/logistics industry will be advantageous with knowledge of payment processes, paper trails, e-transition of the industry and paperless approaches

Personal Attributes:

• Self-motivated with strong customer focus and service attitude
• Works through personal influence and coaching when working with groups to build consensus
• Positive, flexible, pro-active approach to delivery and ability to deal with uncertainty
• Organized, methodical with high energy and enthusiasm, and effective communicator
• Reliability and willingness to assume responsibility for achieving team goals.