Platform Lead/ Program Director

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This exclusion clause shall take effect to the fullest extent permitted by law.You further consent to Oversea-Chinese Banking Corporation Limited, its related corporations (collectively, the "OCBC Group"), and their respective business partners and agents (collectively, the “OCBC Representatives”) collecting, using and disclosing your personal data for purposes reasonably required by the OCBC Group and the OCBC Representatives to enable them to process your employment application and assess your suitability for the position which you are applying for. Such purposes are set out in a Data Protection Policy, which is accessible at or available on request and which you confirm you have read and understood.Platform Lead/ Program Director (Payments) page is loaded## Platform Lead/ Program Director (Payments)remote type: Hybridlocations: OCBC Singaporetime type: Full timeposted on: Posted Todayjob requisition id: JR # **WHO WE ARE:** Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# Why Join As a Project Delivery Manager at OCBC, you'll be at the forefront of driving change and innovation in the banking industry. You'll have the opportunity to work on high-impact projects that transform the way we deliver financial services to our customers. If you're passionate about project management and want to make a real difference, this role is for you. How you succeed To succeed in this role, you'll need to be a strategic thinker with a keen eye for detail. You'll work closely with stakeholders to understand their needs and develop project plans that meet their objectives. You'll need to be proactive, adaptable, and able to navigate complex project landscapes. By leveraging your project management expertise, you'll drive projects forward, mitigate risks, and deliver results that exceed expectations. What you do**Change: Plan, Organize and Manage Delivery across the Group**1) Take leadership to work in collaboration with Business to define the prioritized book of work based on the business technology roadmap.2) Overall responsible for the delivery of business and technology capabilities aligned with the business strategies and technology roadmap and business-as-usual operations for the Platform.3) Manage and drive project activities across multiple departments including:a) Establish roadmaps, project plans, resources, budget, schedule and assign tasks.b) Ensure that work deliverables are in compliance with Bank policies and regulatory requirements.c) Provide regular updates to project sponsor and steering committee.d) Plan and oversea preparation of documentation of each project phase till production deployment.4) Work closely with Architecture and Engineering to define and govern appropriate architecture and design patterns to drive reusability, scalability and maintainability of the platform – across the Region.5) Ensure optimal customer and employee experience are delivered for the platform by collaborating closely with Product Owners and across GCOO group.6) Address and resolve issues raised by teams to ensure timely delivery.7) Drive continuous improvement to improve delivery quality and productivity of the teams.8) Manage stakeholders and communication.9) Oversee internal teams and relationship with vendors supporting the Platform.**Run: Oversee and ensure continuous availability and health of Production systems**1) Overall accountable for the health of the platform in Production. This includes:a) Ensure availability of platform in accordance to agreed service levels.b) Management of incidents raised – putting in the appropriate structure and process to ensure timeline resolution.c) Actively work with relevant teams in service restoration in incidents resulting from downstream (e.g. downstream systems, infrastructure, network and so on).d) Pro-actively put in place monitoring and preventives to detect and prevent incidents (resulting from either tech and IT processes).e) Address risks associated with platform, including vulnerabilities, capacity management, obsolescence and so on.2) Plan, forecast and manage the Platform’s operating budget within the annual Operating Plan.3) As the role cuts across Change and Run, the Platform Lead is expected to drive the root cause analysis and pro-actively bring the learnings back to both the change and run teams.**Risk Management**1) Overall responsible for comprehensive risk management for the Platform covering project execution and BAU operations.2) Accountable for compliance of Technology Architecture framework, Information Security Policy and Guidelines.3) Accountable for compliance with regulatory and Bank's policy in the day-to-day management of the Platform.**Financial Management**1) Overall responsible for management of technology investment budget, covering external vendor and internal resources allocation for the projects within the Platform.2) Overall responsible for management and driving cost efficiency and resource optimization across the Platform for BAU day-to-day operations under the Platform.**People Management**1) Overall responsible for management of resource skillsets and hiring to meet demand in according with the annual budget.2) Grow talent across Singapore, Malaysia, Hong Kong and China, and is responsible for succession and development plans for staff.3) Responsible for the Platform’s employee engagement results.Who you are1) Able to work independently with minimum supervision2) Ability to adapt, strong team player, self-driven and results-oriented with strong analytical and problem-solving capability3) Strong sense of ownership and entrepreneurship spirit to get things done, result oriented and driven to succeed4) Able to think out of the box5) Relevant experience of more than 12 years as a Product Owner/
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