Operations Support Specialist

5 days ago

Singapur, Singapore SOURCEABILITY SG PTE. LTD. Full time

About the Role:

Sourceability is seeking coverage for this role starting now and continuing through June 2026.

Key Duties and Responsibilities:

  • Customer Onboarding- Assist in review, submission and follow up of new customer documents to ensure accuracy and quick approval turnaround.
  • Assist in creating prospects as requested, convert prospects to customers after approvals as requested.
  • Customer master maintenance- updating bill to/ship to addresses, customer requirements as requested.
  • Order Management- including creating and entering orders as requested, changing orders per customer request, push/pull in’s and change orders per sales / QA request, quality related changes.
  • Reviewing sales orders for accuracy and contractual requirements and approving to next level.
  • Communicating and resolving identified hold discrepancies in Order management to ensure delivery schedules are met.
  • Product allocation support.
  • Assist in loading mass RFQ lists (+3) into ERP system.
  • Managing/Communicating Intercompany Orders.
  • Reviewing/Managing reports proactively related to order scheduling, allocations and WHS pick releases.
  • Release picking tickets to WHS for shipping.
  • Basic Scrubbing, cleaning, combining and merging files as requested.
  • Support Quality processes.
  • Coordinate with logistics to resolve sales order discrepancies.
  • Coordinate changes for sales in all regions.
  • Obtains quotes from 3rd party vendors for value added services.
  • Create Work Orders (value added services) in sales orders as requested.
  • Assist in Training new hires in the ERP system on a high-level overall review.
  • Other duties as assigned.

Skills and Requirements:

  • Must be fluent in MS Office and have the ability to learn new applications quickly.
  • College degree or 1 year related Administrative or Office related experience.
  • Must have excellent communication skills both verbal and written. (Professional English Language Proficiency).
  • Must be organized, punctual and be able to multitask.
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