IT Support Officer

2 weeks ago


Singapur, Singapore YOSHINOYA (S) PTE LTD Full time

Main Core Responsibilities To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support. - Work closely with team members to ensure timely execution of ongoing projects.- Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.- Standby for emergencies and critical support requests after regular work hours.- Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc- Provide technical support across the company.- Perform any other duties as assigned.Intermediate Work (Middle Management Duties) - Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.- Assist in IT inventory management and monitoring data backups. - Assist in IT administrations including paperwork & documentations.- Manage relationships with relevant external vendors.Requirements - Strong capability in basic PC & network troubleshooting.- minimum 3 years' experience of experience with operational management knowledge in the F&B or similar field.- Senior Executive position available based on experience and qualification- Diploma or Degree in an IT-related field- Good problem-solving skills, demonstrating resourcefulness in finding solutions.- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.- Service excellence attitude for technical support matters.- Individual who takes initiatives and can work with minimal supervision.- Have a service excellence attitude for technical support matters.


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