Payroll Project Manager

Overview

Payroll Project Manager (Bangkok-based, Relocation Provided) – Agoda

Join to apply for the Payroll Project Manager (Bangkok-based, Relocation Provided) role at Agoda.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

The Opportunity

As a Payroll Project Manager, you will play a pivotal role in overseeing both operational excellence and strategic initiatives within our payroll function. You'll be responsible for managing vendor relationships, optimizing processes, and leading implementation projects that address our most critical payroll needs. This role is highly strategic and hands-on. You'll balance day-to-day operational oversight with project leadership, monitoring payroll operations health while driving continuous improvement. You'll work closely with internal stakeholders, external vendors, and cross-functional teams to deliver measurable impact on payroll efficiency and effectiveness.

What you'll do

• Lead End-to-End Implementation: Manage payroll system and project implementations with our selected vendor, ensuring on-time delivery and alignment with business requirements
• Coordinate Cross-Functional Efforts: Work with internal departments and external partners to ensure seamless project execution and stakeholder satisfaction
• Deliver Executive Insights: Provide clear, actionable reporting and recommendations to leadership through presentations and regular reviews
• Drive Process Optimization: Improve documentation, processes, and workflows to increase efficiency and reduce manual effort across payroll operations
• Manage Vendor Relationships: Oversee service levels and requirements for all payroll vendors, ensuring contractual compliance and performance standards
• Develop Performance Metrics: Define operational requirements, validate pricing accuracy, and ensure timely billing to track service metrics for management reporting

What you'll need to succeed

• At least 5–7 years of experience in payroll operations and/or project management, with a track record of managing complex initiatives in a global or matrix organization
• Experience developing and executing change management strategies for seamless operations
• Excellent project management skills with experience leading cross-functional projects
• Experience with process improvement methodologies and operational excellence initiatives
• Strong analytical capabilities and a data-driven approach to problem-solving
• Exceptional communication skills and the ability to influence stakeholders at all levels
• Demonstrated vendor management experience, including developing and monitoring performance metrics and reporting frameworks

Nice to have

• Experience with Workday HRIS
• Familiarity with ADP/CloudPay platforms

Location & eligibility

• This position is based in Bangkok. Relocation support is available for eligible candidates. Remote work or work from locations outside Bangkok is not available for this role.

Equal Opportunity

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We provide equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We may keep your application on file for future vacancies unless you request removal. See our privacy policy for details.

Disclaimer

We do not accept unsolicited third-party or agency submissions. If we receive such submissions, we reserve the right to contact and hire the candidate directly without any recruitment fee obligation.

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