Graduate

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Are you a motivated and proactive recent graduate eager to start your career in a dynamic environment? Join our SITA Euro Customer Operations team in Barcelona Our team is responsible for managing the satisfaction and performance of all SITA customers in Europe. When infrastructures are locally based, we also oversee their operations and maintenance.

As a Graduate Project Support Officer, you will report to the Global VP for Professional Field Services (PFS). You will assist in managing the function operating plan, gain hands-on experience, and develop a deep understanding of regional customer operations, strategic and operational planning, and executive management.

• Project Management: Support the planning and execution of PFS operating plan and global projects, ensuring timely delivery and alignment with strategic goals.
  • Relationship Management: Liaise primarily with internal stakeholders, fostering strong relationships to support regional objectives.
    • Communication : Draft communications, prepare presentations and facilitate effective internal and external communication on behalf of the Regional VP.
      • Transformation & Innovation: Help the company continuously seek improvements and implement new and innovative communication channels, processes and services, with a focus on customer experience.
        • Administrative Support: Provide comprehensive administrative support to the Global VP, including coordinating meetings, collecting inputs and preparing reports.
          • Data Analysis: Assist in collecting, analyzing, and presenting data to support decision-making and regional initiatives.
          Qualifications EXPERIENCE
          • Recent graduate in Engineering, Business, or a related field (graduation completed within the last 12 months);
          • Strong data analytics skills (including PowerBi skills);
          • Strong content creation skills (including PowerPoint skills)
          • Fluent in English;
          • Motivated and eager to learn;
          • Excellent organization and communication skills.
          NICE-TO-HAVE
          • Prior experience working within the Air Transport Industry will be positively valued.
          WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.