Senior Manager, Revenue Operations

3 weeks ago

Singapur, Singapore KPay Group Full time

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KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 59,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.

Responsibilities:

  • Payments and Revenue Strategy: From developing payment and revenue strategy, to managing the day-to-day payment operations across payment networks partners
  • Merchant Acquisition Journey: Oversee the end-to-end process of merchant acquisitions, from pitching merchants to activation in our system, ensuring a seamless acquisition and onboarding journey
  • Sales Growth and Operational Excellence: Collaborate closely with the Business Development team and other supporting functions to drive operational excellence in sales operations, identify areas for improvement on operating procedure simplification, streamlining, and standardization
  • Cross Team Collaborations : Enable structured and effective process framework to continuously engage with our merchants, business development representatives and other internal departments to streamline cross-functional workflows impacting merchant acquisition journeys, sales productivity and business targets
  • Strategic Planning: Lead cross-department projects to gather data and insights for strategic projects, sales analysis, revenue and cost forecasts etc
  • Industry Knowledge Expert: Keep up with the latest industry & market trends, best practices, and regulatory developments in the payment sector, and provide recommendations for process and system enhancements

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, Science or other related field
  • 5-8 years working experience in Sales Operations / Payment Operations and Project Management.
  • Experience of working in payments industry at either a bank, acquirer, fintech, or card network is a plus.
  • Ability to drive collaboration between cross-functional team members to execute sales growth strategies
  • Strong analytical mind and numerical skills with advanced knowledge in Microsoft Excel
  • Good command in written and spoken English and Mandarin
  • Team player with excellent interpersonal, presentation and communication skills
  • Ability to work independently; self-motivated and results oriented.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Business Development, and Strategy/Planning

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