Client Account Services Specialist
3 weeks ago
Client Account Services Specialist - Onboarding (Manager) role at Bank of Singapore, Asia's Global Private Bank. This position is within the Client Onboarding & Lifecycle Management department and is primarily responsible for providing account services support in the areas of account documentation review (onboarding, maintenance and periodic review). The candidate will perform account services tasks involving documentation review and interact with key stakeholders.
Responsibilities- Review and process new account opening applications / post onboarding changes.
- Ensure all documentation meets internal policies and regulatory requirements.
- Perform CRS / FATCA reasonableness checks.
- Perform end-to-end account opening and update static data in banking systems.
- Handle and respond to queries from various stakeholders related to account opening, static updates and documentation requirements in a timely and professional manner.
- Adhere to service level agreements.
- Perform other tasks assigned by the line manager, including process improvements in the account services workflow.
- Support implementing a controls framework within the function, identify key risk areas, and implement periodic controls to mitigate static errors; collaborate with RTB teams to refine and enhance processes.
- Support system enhancements, participate in UAT testing.
- Liaise with front office and relationship managers to clarify outstanding documentation or information gaps to ensure smooth processing.
- Seek candidates with experience in private banking or retail banking; up to 4 years of relevant experience and an interest in developing a career in Client Due Diligence space.
- Minimum Diploma/Degree holder.
- Similar experience in private banking or retail banking.
- Up to 4 years of working experience in a similar capacity with keenness to develop a career in Client Due Diligence.
- Minimum Diploma/Degree holder.
- Entry level
- Full-time
- Business Development and Sales
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